Tineas Panickan
IT Executive
Klang
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
IT Executive
Network Foods (Malaysia) Sdn Bhd.
09.2022 - Current
- Provide IT supports to 4 subsidiaries of The Network Foods Group of companies.
- Provide support and troubleshooting on Infor M3 ERP system, CCTV Surveillance system, etc.
- Provide support on IT operation issues; Troubleshooting and maintenance of PC peripherals, network connection, network security, server, NAS, email, social media,etc.
- Develop new subsystems, reports, and ad hoc requests based on end-user's request.
- Install, implement and maintain PC hardware and software for end-users.
- Support and handle Active Directory Server including user creations, authority level, group policy management, and troubleshooting.
- Managed cybersecurity initiatives to safeguard company data and reduce the risk of security breaches.
IT TECHNICIAN
LEADER SYSTEM
01.2021 - 03.2022
- Setting up workstations with computers and necessary peripheral devices.
- Installing and configuring appropriate software and functions according to specifications.
- Implemented data backup strategies to ensure business continuity during unforeseen events or disasters.
- Participated in planning sessions for IT projects, contributing technical expertise to ensure successful project outcomes.
Front end PHP Developer
Zeto Travels Sdn Bhd
07.2020 - 09.2020
- The tasks revolve around programming, design UI using PHP, managing databases, producing reports and daily
maintenance of websites. - Developed back-end components to connect applications with web services.
- Modified and tested existing MySQL database schemas.
PART TIME EXECUTIVE CUSTOMER SERVICE (KDP)
SCICOM (MSC) BERHAD
01.2015 - 01.2019
- Entering customer and account data from source documents within time limits
- Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output.
Part Time Data Entry Job
Sigmax eServices Sdn Bhd
1 2014 - 06.2014
- Verify data by comparing it to source documents
- Type in data provided directly from customers
- Perform regular backups to ensure data preservation.
Education
Bachelor of Computer Science (Hons) in Mobile Computing -
Limkokwing University Cyberjaya
01.2018 - 04.2020
Foundation in Information Technology - undefined
Multimedia University Cyberjaya
01.2013 - 04.2014
Skills
Computer and Internet Skills
MS Office Suite
Cabling
Backup Data
C
MySQL
PHP
Learning Agility
Quick Learner
Team Work Skills
Documentation Skills
Flexibility
Projects
Online Shopping System for Sportswear Outlet, 2020, Worked as a single developer on a Sportswear Management System for a Major Project, a system which can be used to search for sportswear based on the categories such as shoes, clothing and accessories and currently developing the interface design and codes for the system using PHP and MySQL.
Timeline
IT Executive
Network Foods (Malaysia) Sdn Bhd.
09.2022 - Current
IT TECHNICIAN
LEADER SYSTEM
01.2021 - 03.2022
Front end PHP Developer
Zeto Travels Sdn Bhd
07.2020 - 09.2020
Bachelor of Computer Science (Hons) in Mobile Computing -
Limkokwing University Cyberjaya
01.2018 - 04.2020
PART TIME EXECUTIVE CUSTOMER SERVICE (KDP)
SCICOM (MSC) BERHAD
01.2015 - 01.2019
Foundation in Information Technology - undefined
Multimedia University Cyberjaya
01.2013 - 04.2014
Part Time Data Entry Job
Sigmax eServices Sdn Bhd
1 2014 - 06.2014
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