TINASH RAJ JEYARAJ
Kuala Lumpur,14
Summary
Passionate and dedicated job seeker with a strong desire to excel in an ID management position or cybersecurity analyst role. Highly motivated and conscientious, this candidate brings a bilingual background and an accessible, outgoing personality to the table. Experienced in working independently with minimal supervision, as well as collaboratively within a team setting. Committed to continuously developing their career and making a meaningful impact in the field.
Overview
7
7
years of professional experience
Work History
EXECUTIVE, CYBERSECURITY IDM OPERATON
AFFIN BANK GROUP BERHAD
6 2022 - Current
- Oversee daily IAM operations, including user provisioning, de-provisioning, and access management.
- Monitor IAM systems for security breaches and respond to incidents promptly.
- Develop and enforce IAM policies and procedures to ensure compliance with internal and external requirements.
- Maintain and upgrade IAM systems and tools, ensuring seamless integration with other IT systems.
- Conduct risk assessments and implement mitigation strategies to address emerging threats.
- Provide training and support to users on IAM processes and tools, resolving access-related issues efficiently.
ID Management (GOVERNANCE)
Micro Technology Solution SDN BHD
2019.10 - 2022.05
- Assisted in the administration of user accounts, permissions, and access controls.
- Retrieved and processed raw data of system user access.
- Transformed raw data into a readable format using Excel.
- Analyzed data in Excel to extract necessary information on user IDs.
- Identified dormant IDs and coordinated with the BAU team for further action.
- Determined IDs to be deleted and communicated with the BAU team for execution.
- Mapped each user ID to their respective departments.
Identified resigned users and facilitated further action by the BAU team. - Addressed user queries regarding ID management.
- Monitored compliance with IAM policies and regulations.
- Participated in risk assessments and audits, identifying potential vulnerabilities.
- Responded to auditor inquiries concerning audit findings on ID access.
- Supported the development and implementation of policies and procedures.
Telesales Executive
Standard Chartered Bank
2019.01 - 2019.03
- Handling outbound call to Singapore customer.
- Processing applications received from customer.
- Highlighting bank products to customer.
- Reverting customer enquiry email.
- Additional task given by manager.
- Assisting customer with certain request.
- Follow up on customers order
Customer Care Consultant Executive
Maxis Broadband Berhad
2017.06 - 2018.06
- Activation of business application via back hand system.
- Activation of business lines sales done via account manager.
- Activation of business lines sales done via tele sales account managers.
- Completing complaints from customer via account managers.
- Activation of business lines sales done via Maxis dealers.
- Rectifying error and completing customer complaints.
- Completing sim card replacement complaints.
- Completing complaint cases send by customers.
- Terminating requested lines by customer with approval from save team.
- Activation of additional business lines direct request via customer.
- Responding to email on enquires from account managers.
- Ordering mobile device for customers according to monthly promotion.
- Liaising with maxis fibre team to update account manager on installation updates.
- Contacting customer on critical issues to be resolved quickest.
- Responding to daily incoming emails.
Education
Foundation in Science -
University Collage Sedaya International (UCSI)
Safety and health officer -
National Institute of Occupational Safety Health (NIOSH)
Skills
Iam Tool Are Arcoss And Cyberark
Contactsummary
C O N T A C T P R O F E S S I O N A L S U M M A R Y
Participationcompletion
P A R T I C I P A T I O N & C O M P L E T I O N
Languages
English
Malay
Tamil
References
UPON REQUEST
Training
- AZ-104, AZ-305, SC-200
- AML TRAINING
- ARCON PRODUCT TRAINING
- ADVANCE IN MICROSOFT POWER POINT
- ADVANCE IN MICROSOFT EXCEL
- ITIL FOUNDATION V4
Software
Microsoft Word
Microsoft Excel
Excel Microsoft PowerPoint
CMSS
Kenan
Timeline
ID Management (GOVERNANCE)
Micro Technology Solution SDN BHD
2019.10 - 2022.05
Telesales Executive
Standard Chartered Bank
2019.01 - 2019.03
Customer Care Consultant Executive
Maxis Broadband Berhad
2017.06 - 2018.06
EXECUTIVE, CYBERSECURITY IDM OPERATON
AFFIN BANK GROUP BERHAD
6 2022 - Current
Foundation in Science -
University Collage Sedaya International (UCSI)
Safety and health officer -
National Institute of Occupational Safety Health (NIOSH)
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