Tina Seliman
Miri ,Sarawak
Summary
Adept at fostering long-term customer relationships, I significantly boosted sales revenue at Crigen Capital Sdn Bhd by exceeding performance targets. My expertise in strategic planning and customer assistance, honed across roles, enhances team efficiency and client satisfaction. Proficient in software, I bring a blend of technical savvy and interpersonal skills to drive success.
Overview
6
6
years of professional experience
Work History
Cashier
Servay Hypermarket
Miri Sarawak
04.2024 - Current
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- + Type or edit your work history here
Sales Assistant
Luck Brilliant
Miri Sarawak
07.2022 - 07.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Store Checker
Diy Hotspot Miri
Miri Sarawak
03.2022 - 07.2022
- Resolved customer complaints calmly, providing appropriate solutions to maintain store reputation and customer loyalty.
- Utilized strong multitasking skills to manage multiple tasks efficiently while maintaining excellent customer service levels throughout shifts.
- Trained new employees on store procedures, cashier operations, and exceptional customer service standards.
- Streamlined checkout process for customers with efficient bagging techniques and proper item placement.
Telemarketing Consultant
Crigen Capital Sdn Bhd
Kuala Lumpur
01.2020 - 12.2021
- Enhanced client retention rates by building rapport and fostering long-term relationships with customers.
- Boosted overall sales revenue by consistently meeting and exceeding personal performance targets.
- Answered calls, took messages, and transferred calls to correct individuals
- Followed up with customers to solicit further sales.
Health Consultant
Cordis Care Sdn Bhd
Petaling Jaya Selangor
01.2019 - 12.2019
- Conducted brief, solution-focused behavioral interventions with active development of behavioral change planning for patients referred to Behavioral Health by medical providers.
- Resolved problems related to benefits, eligibility and claims.
- Researched and developed timely and essential public health guidance materials for consultation to medical providers and community stakeholders on emerging health issues.
- Enhanced the effectiveness of public health campaigns by incorporating culturally sensitive messaging and targeted outreach efforts.
Education
Certificate - Law Enforcement Administration
Innovative International Collage
Petaling Jaya Selangor 04.2020
Spm - Sijil Pernilaian Malaysia
Sekolah Menengah Kebangsaan Merbau
Miri Sarawak12.2017
UPSR - Ujian Pernilaian Sekolah Rendah
Sekolah Kebangsaan Tudan
Miri Sarawak01.2012
Skills
Proficient in Software
Languages
English
Intermediate (B1)
Malay
Bilingual or Proficient (C2)
Timeline
Cashier
Servay Hypermarket
04.2024 - Current
Sales Assistant
Luck Brilliant
07.2022 - 07.2023
Store Checker
Diy Hotspot Miri
03.2022 - 07.2022
Telemarketing Consultant
Crigen Capital Sdn Bhd
01.2020 - 12.2021
Health Consultant
Cordis Care Sdn Bhd
01.2019 - 12.2019
Certificate - Law Enforcement Administration
Innovative International Collage
Spm - Sijil Pernilaian Malaysia
Sekolah Menengah Kebangsaan Merbau
UPSR - Ujian Pernilaian Sekolah Rendah
Sekolah Kebangsaan Tudan
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