Tina Dorothy A/P Pakinathan

Passionate Software Engineer with 3++ years of experience in developing web applications and backend systems. Skilled at writing clear, concise code that is easy to maintain and troubleshoot. In addition, I'm dedicated Help Desk Specialist with a focus on delivering high-quality customer service and resolving issues efficiently. Skilled in managing a high volume of support requests, maintaining detailed documentation, and training users on software applications. Able to work independently of remote locations or in office environments as needed by the company.

• Team Teknikal, 12/01/12 - 05/01/13, Ipoh, Perak, Data Centre
• IT Helpdesk, 08/01/13 - 05/01/14, Ipoh, Perak, Hardware & Software, Semiconductor Industry
• Test Support Assistant Engineer, 05/01/14 - 08/01/14, Ipoh, Perak, Assisting Production Test IT Support, Semiconductor Industry
• Software Engineer, 01/01/17 - 04/01/19, Ipoh, Perak, Developing new system as per User requirements, Enhancing existing system while Support production based on daily issues.
• Material Management Engineer, 04/01/19 - 02/01/23, Sitiawan, Perak, Material checking based on PO and Received and Issuing Material for production
• IT Engineer, 03/01/23 - Present, Sitiawan, Perak, Provide 1st level application and technical support for End-User global wide while alias with vendor for next level of application troubleshooting if required. Perform backup all internal & external application periodically as per scheduled and support users on application issues upon logged by end users. To manage and maintain the third-party applications inventories like software licenses and yearly maintenance renewal.

010 5622798, dorothypakinathan@gmail.com

• Age: 33
• Date of Birth: 10/27/92
• Gender: Female
• Nationality: Malaysia
• Marital Status: Married
• Place of Birth: Perak