Timothy Alex Thomas
Logistics Student
Kuala Lumpur
Summary
Well-qualified Logistics Planning Intern proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
Overview
1
1
year of professional experience
Work History
Geschafts & aladdingrocer
- Hands on experience of order fulfillment
- Learnt how to prepare goods for shipping
- Got first-hand experience how logistics and e-commerce works.
Grab
- Learnt how to properly balance time for work and studies
- Became my own supervisor
- Learnt how to interact with various people(Customers,Vendors,Riders&ETC)
- Last mile logistics
- Worked all over Klang Valley (Kuala Lumpur,Selangor &Putrajaya).
Money Changer
Team Smart Forex
12.2018 - 3 2019
- Remittance and dealt with Foreign Exchange
- Learnt how to deal with customers of all sorts
- Learnt the importance of Customer Due Diligence (CDD) and Enhanced Due Diligence(EDD).
Sales Support Intern
Veloce Global Logistics
09.2022 - 10.2022
- Analyzed competitors'' strategies for gaining market share, providing valuable insights for the sales team''s approach.
- Improved customer satisfaction by promptly addressing inquiries and providing accurate product information.
- Contributed significantly towards reaching monthly revenue targets through cross-selling additional services/products when interacting with existing clients.
PUTRAPACK MOVERS SDN BHD
09.2021 - 11.2021
- During my first 2 weeks I did various jobs from shredding documents for Ambank to doing movers jobs
- I was then assigned to the HQ of the Construction Industry Development Board (CIDB) where I had to compile various documents as proof of payment of the levy for projects that started from 2017 and before
- I learnt the importance of team work here
- I was assigned later to CIDB, Tampoi, Johor for two months (Oct-Nov) to carry out the same task that I was doing in the HQ.
Education
Bachelor of Arts - Logistics Management
UCSI University
Kuala Lumpur, Malaysia 04.2001 -
No Degree - Diploma in Logistics Management
Putra In
04.2001 -
Skills
English
Workexperience
Money Changer Team Smart Forex, 12/2018 - 03/2019, Remittance and dealt with Foreign Exchange, Learnt how to deal with customers of all sorts, Learnt the importance of Customer Due Diligence (CDD) and Enhanced Due Diligence(EDD), PUTRAPACK MOVERS SDN BHD, 09/2021 - 11/2021, During my first 2 weeks I did various jobs from shredding documents for Ambank to doing movers jobs, I was then assigned to the HQ of the Construction Industry Development Board (CIDB) where I had to compile various documents as proof of payment of the levy for projects that started from 2017 and before, I learnt the importance of team work here, I was assigned later to CIDB, Tampoi, Johor for two months (Oct-Nov) to carry out the same task that I was doing in the HQ, Geschafts & aladdingrocer, Hands on experience of order fulfillment, Learnt how to prepare goods for shipping, Got first-hand experience how logistics and e-commerce works, Grab, Learnt how to properly balance time for work and studies, Became my own supervisor, Learnt how to interact with various people(Customers,Vendors,Riders&ETC), Last mile logistics, Worked all over Klang Valley (Kuala Lumpur,Selangor &Putrajaya)
Education
Putra Intelek International College, Diploma in Logistics Management, Semester,CGPA: 1, 3.53, 2, 3.90, 3, 3.57, 4, 4.00, 5, 3.58, 6, 4.00, 7, 3.78, 3.80, UCSI University, Bachelor of Arts (Hons) Logistics Management, Semester 2 Year 1, 09/2022, Sekolah Menengah Kebangsaan Orkid Desa, 2014-2018, Sijil Pelajaran Malaysia (General Certificate of Educaton Ordinary level)
Extracurricular/ Leadership/ Honors/ Awards
- The Duke of Edinburgh’s International Award
- The Highest Merit Award (2017)
- Certificate of Completion Ms Office Basic Course
- Prefect Leadership Camp Participation Certificate (2018)
- First runner up for uniformed body team marching competition
- Award for Full Attendance 2016, 2017
- Certificate of Participation Student Leadership Course (2014)
- Certificate of Participation in “Pertandingan Eksplorace Kerjaya”
- Certificate of Participation Prefects Leadership Camp (2017)
- Certificate of Participation in the Choir Competition for Secondary Schools in Wilayah Persekutuan Kuala Lumpur
- Certificate of Participation Student Leadership Camp (2016)
- Certificate of Participation Student Leadership Course (2015)
- Academic Award for class position (2016, 2017)
Emergencycontact
Agnes Arulmoly, 01121376396, 01121376396, Mother
Ic
011019141289
Houseaddress
No 21 Jalan Bahagia 18 Taman Sri Bahagia, Cheras, Kuala Lumpur, 56000
Personal Information
- Age: 23
- Gender: Male
- Nationality: Malaysian
Accomplishments
Extracurricular/ Leadership/ Honors/Awards
· The Duke of Edinburgh’s International Award
· The Highest Merit Award (2017)
· Certificate of Completion Ms office Basic Course
· Prefect Leadership Camp Participation Certificate (2018)
· First runner up for uniformed body team marching competition
· Award for Full Attendance 2016,2017
· Certificate of Participation Student Leadership Course(2014)
· Certificate of Participation in “Pertandingan Eksplorace Kerjaya”
· Certificate of Participation Prefects Leadership Camp (2017)
· Certificate of Participation in the Choir Competition for Secondary Schools in Wilayah Persekutuan Kuala Lumpur
· Certificate of Participation Student Leadership Camp (2016)
· Certificate of Participation Student Leadership Course(2015)
· Academic Award for class position (2016,2017)
Timeline
Sales Support Intern
Veloce Global Logistics
09.2022 - 10.2022
PUTRAPACK MOVERS SDN BHD
09.2021 - 11.2021
Money Changer
Team Smart Forex
12.2018 - 3 2019
Bachelor of Arts - Logistics Management
UCSI University
04.2001 -
No Degree - Diploma in Logistics Management
Putra In
04.2001 -
Geschafts & aladdingrocer
Grab
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