TIK ELWANI MOHAMED AZMI
SENIOR ADMINISTRATION EXECUTIVE
KOTA BHARU
Summary
Productive Administrative Executive with 29-year track record in data management, customer relations and complex problem-solving. Oversees Finance operations and handles all administrative needs with efficiency and professionalism. Advanced skills in MS Office, MS Excel
Overview
30
30
years of professional experience
2
2
Certifications
2
2
Languages
Work History
SENIOR ADMINISTRATION EXECUTIVE/PERSONAL ASSISTANT
Public Bank Berhad
01.1994 - Current
- Enterprising Senior Executive Administrator with 29 years of experience
- Expert in strategic planning and organization and providing comprehensive support to company leaders
- Goal-oriented with ability to meet long term goals through daily organization
- Dedicated to excellent customer service, client satisfaction and team communication.
- Handled difficult personnel issues with sensitivity, ensuring a fair resolution while maintaining confidentiality and professionalism.
- Oversaw daily operations of a large administrative team, providing guidance and support as needed.
- Established strong working relationships with external vendors to ensure timely delivery of goods and services at competitive prices.
- Partnered with other department heads to identify process improvements that led to increased efficiency across various functions.
- Spearheaded a company-wide initiative to improve workplace culture, increasing employee retention rates significantly.
- Coordinated internal resources effectively to meet project deadlines; achieved on-time completion rate of 95% for all assigned tasks.
- Organized company events including conferences, workshops, and team-building activities for enhanced collaboration among staff members.
- Maintained protocol throughout routine work days and special events.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Collected data, input records, and protected electronic files.
- Scheduled appointments and meetings, organized materials and prepared rooms.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
ACCOUNTS ASSISTANT
HOTEL ANSAR
01.1994 - 10.1994
- Keyed in customer details, including contact information and payment data into system, carefully observing all corporate procedures related to confidentiality
- Perform various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
- Facilitated smooth audits by maintaining accurate records and providing prompt responses to auditor requests.
- Supported the accounting team with month-end closing procedures, ensuring timely completion and accurate reporting.
Education
HIGH SCHOOL DIPLOMA -
STPM
Kota Bharu12.1993
McMaster University
Kuala Lumpur02.2024
Skills
Anti Money Laundering Act proficientCounter Financing Terrorism proficientBudget CoordinationAdvance MS Office Suite knowledgeAdvance clerical knowledgeMail handlingSchedule managementFiling and data archivingPerformance analysisDocumentation and reportingProcess facilitationOperational improvementMS OfficeMS ExcelMS Power Point
Human Resources Management
Administrative Management
Certification
Anti Money Laundering certified
Timeline
SENIOR ADMINISTRATION EXECUTIVE/PERSONAL ASSISTANT
Public Bank Berhad
01.1994 - Current
ACCOUNTS ASSISTANT
HOTEL ANSAR
01.1994 - 10.1994
HIGH SCHOOL DIPLOMA -
STPM
McMaster University