TIK ELWANI MOHAMED AZMI

SENIOR ADMINISTRATION EXECUTIVE/PERSONAL ASSISTANT

Public Bank Berhad

01.1994 - Current

Enterprising Senior Executive Administrator with 29 years of experience
Expert in strategic planning and organization and providing comprehensive support to company leaders
Goal-oriented with ability to meet long term goals through daily organization
Dedicated to excellent customer service, client satisfaction and team communication.
Handled difficult personnel issues with sensitivity, ensuring a fair resolution while maintaining confidentiality and professionalism.
Oversaw daily operations of a large administrative team, providing guidance and support as needed.
Established strong working relationships with external vendors to ensure timely delivery of goods and services at competitive prices.
Partnered with other department heads to identify process improvements that led to increased efficiency across various functions.
Spearheaded a company-wide initiative to improve workplace culture, increasing employee retention rates significantly.
Coordinated internal resources effectively to meet project deadlines; achieved on-time completion rate of 95% for all assigned tasks.
Organized company events including conferences, workshops, and team-building activities for enhanced collaboration among staff members.
Maintained protocol throughout routine work days and special events.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Collected data, input records, and protected electronic files.
Scheduled appointments and meetings, organized materials and prepared rooms.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Assisted coworkers and staff members with special tasks on daily basis.