TIFFANY CLARE LEE ALWIS

Day-to-Day Responsibilities

• Support end-to-end procurement processes, including purchase order creation, approval tracking, and vendor coordination.
• Monitor and ensure compliance with company SOPs, policies, and procurement guidelines.
• Prepare KPI reports and maintain performance to track procurement efficiency and identify process gaps.
• Liaise with internal stakeholders and external vendors to resolve invoice discrepancies, payment delays, and operational issues.
• Assist in vendor management activities, including educating vendors on proper submission channels and documentation requirements.
• Coordinate with logistics, shipping, and finance teams to ensure smooth flow of goods and timely payments.
• Provide guidance and mentorship to junior team members on procurement processes and problem-solving techniques.
• Investigate and resolve ad-hoc issues, recommending process improvements to enhance operational efficiency.
• Maintain accurate records of procurement transactions, correspondence and approvals for audit and reporting purposes.
• Manage ServiceNow ticketing system, assigning tickets to respective groups with high accuracy, and acting as the primary point of contact for urgent inquiries and non-related vessel invoice issues.
• Educate vendors on proper invoice submission and supplier portal usage, ensuring invoices and statements are submitted through the correct channels.
• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.

• Highly experience in DP and LETTER OF CREDIT (LoC) documents preparation.
• Well-developed working relationships with internal and external stakeholders including inspection companies (Intertek, AgEtal), packer, shipping lines and buyers.
• Reduced the discrepancies in export documentations preparations which subsequently reduced amendment costs and rejection chances from LC opening bank for Agromin Australia Pty Ltd.

• Handles all purchasing needs for the whole operation including preparing and sending out POs to various suppliers.
• Worked closely with vendors/suppliers for good sake of business relationship and negotiations to reduces purchase cost for the company and to ensure smooth delivery of goods to the outlet.
• Sources out new suppliers/ vendors/ contractors with good quality product/workmanship time to time to meet special and specific request by the customers.
• Sort and sends out weekly invoices and purchase reports to finance department to process and ensuring smooth payment to respective suppliers or vendors.

• Prepare and processed export documentation according to custom regulations, laws and procedures.
• Tracked shipment processing through customs and other agencies.
• Ensured documents are prepared and sent to buyer as per dateline to meet import country customs requirement before vessel arrives.
• Act as person in charge for procurement to handle all import shipments to Malaysia. Worked closely with shipping agent to finalize all import documents, warehouse and other logistics issues.