Knowledgeable pharmacist with solid foundation in pharmaceutical care and patient counseling. Effectively managed medication therapy and collaborated with healthcare teams to optimize patient outcomes. Demonstrated proficiency in drug utilization review and patient education, ensuring safety and adherence.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Fully Registered Pharmacist
HTM Pharmacy (Bukit Mertajam) Sdn Bhd
03.2025 - Current
Improved patient outcomes by providing thorough medication counseling and monitoring medication therapy.
Oversee outlet operations by involving in each and every processes, from handling customer complaints to managing backend stock control, to ensure smooth operations.
Ensured regulatory compliance in the pharmacy by documentation of Poison B, Poison C and Dangerous Drugs.
Provided exceptional customer service, responding to inquiries with empathy and expertise.
Provisionally Registered Pharmacist
HTM Pharmacist (Bukit Mertajam) Sdn Bhd
02.2024 - 02.2025
Provided exceptional patient care and customer service, responding to inquiries with empathy and expertise.
Utilized knowledge to advise patients regarding medication regimens and herbal supplements to improve therapeutic outcome and quality of life.
Ensured regulatory compliance by managing documentation of Poison B, Poison C and Dangerous Drugs.
Streamlined pharmacy operations by implementing effective inventory management systems for optimal stock levels.
Developed strong relationships with patients, fostering trust and open communication regarding their medications.
Pharmacist Assitant
HTM PHARMACY (BUKIT MERTAJAM) SDN BHD
08.2023 - 12.2023
Operated cash register and performed front counter tasks to facilitate daily operations.
Provided excellent customer service during high volume periods, effectively managing multiple tasks simultaneously.
Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
Inventory management for OTC medicines and supplements with focus on ordering, expiry control and returning.
Maintained a clean and organized work environment, adhering to strict hygiene protocols for optimal patient care.
Industry pharmacy attachment
Medispec (M) Sdn Bhd
08.2022 - 10.2022
Observed workflow and standard protocol of Government Business Department in pharmaceutical company.
Contributed to preparation of documents for bidding on government contracts.
Participated in physical promotional event showcasing company products.
Community pharmacy training
TREVI PHARMACY SDN. BHD.
02.2022 - 03.2022
Managed stock operations encompassing stock verification, organization, and assessment of expired products.
Participated in cashier workflow optimization.
Observing patient care process in retail pharmacy.
Involved in goods receiving, packaging and delivery process.
Education
AIMST University
Kedah
04.2001 -
Foundation in Science - undefined
AIMST University
07.2019
SMK Berapit
12.2017
Skills
Patient counseling
Achievement and Involvement
2nd runner-up in 7th MyPSA National Pharmacy Debate Competition 2021
1st runner-up in IPSF Compounding Event 2021
Head of Sponsorship Department in 2nd MyPSA National Pharmacy Competition (NPC) 2022
Vice-President I of Pharmaceutical Society of AIMST (PharmSA) board 2020/2021
Subcommittee under MyPSA Professional Development Office (2020/2021)
Committee of webinar department in 15th MyPSA National Gathering of Pharmacy Students (NOGAPS) 2020
Vice-Organizing Chairperson of PharmSA food carnival 2019