Summary
Overview
Work History
Education
Skills
Timeline
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Thurgaashini Ganesh Moorthy

Renewable Energy Engineer
Selangor ,Shah Alam

Summary

Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.

Overview

4
4
years of professional experience
8
8
years of post-secondary education
3
3
Languages

Work History

K-youth Apprentice

Persolkelly
, Kuala Lumpur
09.2023 - 01.2024
  • Gathered, organized and input information into digital database
  • Completed research, compiled data, updated spreadsheets, and produced timely reports
  • Analyzed problems and worked with teams to develop solutions

Customer Service Representative

Ubase Asia
Bandar Utama , Kuala Lumpur
05.2023 - 09.2023
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Updated account information to maintain customer records.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered constant flow of customer calls with minimal wait times.
  • Provided primary customer support to internal and external customers.
  • Responded to customer requests for products, services, and company information.
  • Processed customer service orders promptly to increase customer satisfaction.

Internship Student

Hasilwan(M) Sdn Bhd
Petaling Jaya , Selangor
01.2023 - 04.2023
  • Accompanied sales team in handling client inquiries by phone, email or in person site visits.
  • Completed documentation for tender projects and completed projects.
  • Reported back to solutions manager to receive day-to-day tasks and responsibilities.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports
  • Explored new technologies such as Aurora design software and PVSYST to streamline processes

Barista

Starbacks
Shah Alam , Selangor
06.2020 - 04.2022
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Pharmacy Assistant

Sri Sai Pharmacy
Tanjong Malim , Perak
12.2019 - 04.2020
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues
  • Kept pharmacy counter and related areas clean, neat and organized
  • Counted and labeled prescriptions with correct item and quantity
  • Communicated instructions to patients or caregivers about proper use and storage of drugs
  • Processed payments for prescriptions and accurately completed cash and credit card transactions

Education

Diploma In Renewable Energy Management - Engineering (Pre-Engineering)

Spectrum International College of Technology
USJ Subang Jaya
06.2020 - 01.2023

Sijil Pelajaran Malaysia (SPM) -

Smk Subang
Shah Alam Selangor
01.2015 - 12.2019

Skills

    Customer service

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Timeline

K-youth Apprentice

Persolkelly
09.2023 - 01.2024

Customer Service Representative

Ubase Asia
05.2023 - 09.2023

Internship Student

Hasilwan(M) Sdn Bhd
01.2023 - 04.2023

Barista

Starbacks
06.2020 - 04.2022

Diploma In Renewable Energy Management - Engineering (Pre-Engineering)

Spectrum International College of Technology
06.2020 - 01.2023

Pharmacy Assistant

Sri Sai Pharmacy
12.2019 - 04.2020

Sijil Pelajaran Malaysia (SPM) -

Smk Subang
01.2015 - 12.2019

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Thurgaashini Ganesh Moorthy Renewable Energy Engineer