Summary

Overview

Work History

Education

Skills

Software

Languages

Interests

Timeline

Thurga Munusamy

Restaurant Manager

Kuala Lumpur,KL

Summary

As a dynamic Restaurant Manager at Full, I spearheaded operations, enhancing efficiency and quality, while expertly managing costs and staff schedules. My proactive approach in soliciting customer feedback led to tangible improvements, showcasing my business operations expertise and exceptional interpersonal skills.

Overview

11

11

years of professional experience

Work History

Restaurant Manager

Full Time

Taman Maluri

2013.05 - Current

Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Correctly calculated inventory and ordered appropriate supplies.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Carefully interviewed, selected, trained, and supervised staff.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.

Education

Spm - Good

Perak

SMK Changkat Beruas

05.2013

Skills

Business operations expertise

Software

Good

Languages

English

Advanced (C1)

Malay

Bilingual or Proficient (C2)

Tamil

Interests

Good

Timeline

Restaurant Manager

Full Time

2013.05 - Current

Spm - Good

Perak