THUANG TICK SHENG
Sales Executive
Kuala Lumpur
Summary
Goal-oriented Sales Executive with 4 years of experience in sales line. Proven leader with excellent salesmanship, negotiation and closing skills. Known for great presentations and skill at increasing audiences to optimize sales. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
Overview
4
4
years of professional experience
9
9
years of post-secondary education
3
3
Languages
Work History
Sales Executive
UNI DISTRIBUTION (KL) SDN BHD
Balakong, Selangor
08.2019 - Current
- Promote and sell our portfolio of products to outlets/customers
- Evaluate and anticipate needs of the outlets/customers, recommend win-win solutions and build productive long lasting relationships
- Forecast sales & trends and develop more effective sales plans to deliver on Sales strategies
- Actively look for opportunities and follow up on sales leads
- Work closely with Marketing to execute top-notch promotions and activations
- Constantly maintain highest standards of execution and ensure brand presence & product availability
- Gather insights and feedback on market trends to improve Sales performance
Sales Executive
Luen heng F&B SDN. BHD.
Sungai Besi, Kuala Lumpur
01.2019 - 04.2019
- Explain alcohol products, methods, or services in order to persuade customers to purchase products
- Identify interested and qualified customers in order to provide them with additional information.
- Prepare and alter presentation contents to target specific audiences
- Provide product informational brochures, and other incentives to persuade people to buy products.
- Sell products being promoted, and keep records of sales.
- Work as part of a team to accommodate large crowds
- Suggest specific product purchases to meet customers' needs.
- Instruct customers in alteration of products.
- Learn about competitors' products and consumers' interests and concerns in order to answer questions and provide more complete information.
- Recommend product or service improvements to employers.
Sales Assistant
Uniqlo one utama shopping mall
Damansara Utama, Selangor
04.2016 - 08.2016
- Received training related to service line and gained experiences in service industry.
- Meet and exceed sales goals
- Maintain brand and operational standards (visual, cleanliness, etc.)
- Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases.
- Be knowledgeable of fitting room standards and assist when needed
- Act as cashier when required by following cashier protocol
- Process shipment and ensure all merchandise is represented on the floor in full size run
- Assist management to identify and resolve issues in the store
- Provide product and brand knowledge to customers
- Follow all company policy and procedures & notify management of any infractions
- Assist with special projects as assigned by management
Insurance Sales Agent
Hong Leong assurance agency
Damansara perdana, Selangor
12.2013 - 06.2014
- Received training related to wealth management line and gain experience in the industry
- Using cold call method to have appointment with the customer or find customer in warm market
- Update the new launching saving and investment plans to the customer
- Provide the plan that suitable to the customer
- Key in the cases into the system that the plan customer had signed
- Receive payment from the customer
- Bring customer to medical check if needed
- Keep the good relationship with the existing customer
- Provided after sales service
Education
Bachelor of Business Management (Hons) - Marketing Management
Segi University
Kota Damansara, Selangor, Malaysia 02.2017 - 12.2018
Diploma - Business Administration
Segi University
Kota Damansara 07.2014 - 12.2016
SPM -
SMJK NAN HUA
Sitiawan, Perak Malaysia 01.2009 - 09.2013
Skills
Sales expertise
Interpersonal communication skills
Product promotions
Brand marketing
Client Service
Problem solving strength
Timeline
Sales Executive
UNI DISTRIBUTION (KL) SDN BHD
08.2019 - Current
Sales Executive
Luen heng F&B SDN. BHD.
01.2019 - 04.2019
Bachelor of Business Management (Hons) - Marketing Management
Segi University
02.2017 - 12.2018
Sales Assistant
Uniqlo one utama shopping mall
04.2016 - 08.2016
Diploma - Business Administration
Segi University
07.2014 - 12.2016
Insurance Sales Agent
Hong Leong assurance agency
12.2013 - 06.2014
SPM -
SMJK NAN HUA
01.2009 - 09.2013