THOMAS SANTHANADASS
Penang
Summary
Results-driven Building Supervisor with deep technical experience and consistent performance in team management, contractor coordination, and end-to-end building operations. Recognised for taking initiative, improving workflows, and maintaining clear, professional communication with management, residents, and vendors. Seeking a Building Manager / Facilities Manager role to contribute stronger leadership, structured planning, and higher operational efficiency to the department.
Overview
9
9
years of professional experience
Work History
Building Supervisor
AAA Properties Management
03.2024 - Current
- Oversee daily building operations for i-Santorini, managing 2,155 residential units and shoplots.
- Perform responsibilities comparable to a Building Manager, coordinating maintenance, security, housekeeping, and contractor activities.
- Lead and guide site teams including technicians, cleaners, and security guards to ensure smooth daily operations.
- Conduct daily inspections of all building systems including electrical, mechanical, plumbing, LPG, pumps, HVAC, lighting, lifts, and fire protection systems.
- Respond to resident complaints, troubleshoot technical issues, and ensure timely and effective resolution.
- Assist the Management Office with AGM / EGM preparation, including notices, registration, venue setup, and coordination with MC/JMB and auditors.
- Handle residents professionally by providing updates, managing expectations, and enforcing house rules calmly.
- Source, review, and compare contractor quotations based on pricing, scope of work, and quality before recommending to management.
- Monitor contractors on-site to ensure works are carried out safely, correctly, and completed within schedule.
- Assign daily tasks, train staff, and manage discipline to maintain productivity and workflow efficiency.
- Maintain accurate documentation including checklists, work orders, incident reports, and preventive maintenance records.
- Support the Management Office and MC/JMB with reports, administrative tasks, and operational follow-ups.
- Ensure building safety, cleanliness, and full regulatory compliance at all times.
Building Technician
Allied Properties
04.2023 - 03.2024
- Operated and managed all building systems independently as the sole technician on site.
- Conducted daily inspections of electrical, mechanical, plumbing, and fire protection systems.
- Troubleshot and repaired lighting systems, pumps, water supply issues, HVAC systems, and common-area equipment.
- Performed routine checks on fire alarm panels, fire pumps, and safety equipment.
- Handled tenant maintenance requests and resolved issues efficiently.
- Assisted the Management Office with daily building operations, coordination, and follow-ups.
- Supported contractors during servicing, repair works, and scheduled maintenance.
- Monitored lift operations and assisted during breakdowns and service visits.
- Maintained proper documentation, checklists, and daily operation reports.
- Ensured the building remained safe, clean, and fully functional at all times.
Building Technician
Zeon Property
09.2022 - 03.2023
- Assisted in daily operations and maintenance of all building systems at COD Penang.
- Carried out inspections and basic troubleshooting for electrical, mechanical, and plumbing systems.
- Checked and maintained fire protection systems and fire alarm panels.
- Monitored HVAC systems including chillers, AHU/FCU units, and ventilation systems.
- Performed lighting repairs, replacement works, and control system checks.
- Supported lift contractors during monthly servicing and attended to lift breakdowns.
- Conducted routine checks on pumps, water tanks, and essential building equipment.
- Responded promptly to tenant maintenance requests.
- Assisted with CCTV, access card systems, and security coordination.
- Worked closely with vendors and contractors for servicing and repair works.
- Maintained proper records, checklists, and safety procedures.
General Technician 1
G Hotel Penang
07.2018 - 09.2022
- Performed repairs and servicing for kitchen equipment including freezers, chillers, and cold rooms.
- Operated and monitored the hotel chiller system.
- Conducted routine checks and basic troubleshooting on fire alarm systems.
- Handled operational and safety checks for LPG systems.
- Carried out electrical and mechanical maintenance including lighting and control systems.
- Set up, operated, and maintained sound systems for hotel events and functions.
- Assisted in servicing submersible pumps and essential building systems.
- Conducted monthly generator test runs and basic inspections.
- Responded to guest room and departmental maintenance requests promptly.
- Coordinated with contractors during servicing, repairs, and system checks.
- Maintained proper documentation and ensured compliance with safety procedures.
Technician (Pump Specialist)
EMR Engineering Services
02.2018 - 06.2018
- Assisted in repairing and servicing various types of industrial and building pumps.
- Performed dismantling, cleaning, assembling, and testing of pump components.
- Supported fault finding and mechanical troubleshooting activities.
- Assisted senior technicians during repair works and performance testing.
- Prepared tools and ensured availability of spare parts.
- Maintained workshop cleanliness and followed safety procedures during all tasks.
General Technician 3
The Northam Hotel
03.2017 - 01.2018
- Conducted daily building inspections covering lighting, pumps, and common areas.
- Handled basic electrical, plumbing, and mechanical repairs.
- Responded promptly to guest room maintenance requests.
- Assisted with air-conditioning checks, servicing, and troubleshooting.
- Supported contractors during maintenance and repair works.
- Ensured proper storage and upkeep of tools and equipment.
- Maintained safety standards, cleanliness, and proper documentation.
- Set up, operated, and maintained audio systems for hotel events and functions.
- Tested microphones, speakers, amplifiers, and cables prior to events.
- Troubleshot sound issues immediately during live events.
- Coordinated with banquet and event teams to ensure smooth technical setup.
Education
SKM Electrical Phase 1 & 2 -
Institute Kemahiran Belia Negara (IKBN)
Bandar Seri Iskandar01.2017
Secondary Education -
Methodist Boys' School
Penang01.2015
Skills
- Building Systems & Technical Expertise
- Electrical systems
- Mechanical systems
- Plumbing systems
- HVAC systems
- Pumps
- Gensets
- LPG systems
- Fire Alarm Systems
- Fire Protection Systems
- Lifts
- Lighting
- CCTV
- Access Control
- Facilities & Team Management
- Supervising technicians
- Supervising cleaners
- Supervising security
- Supervising administrative staff
- Task allocation
- Staff training
- Discipline
- Performance monitoring
- Resident & Stakeholder Relations
- Complaint handling
- Service recovery
- Effective communication
- Vendor & Contractor Management
- Sourcing
- Reviewing quotations
- Comparing quotations
- Monitoring contractor work quality
- Monitoring contractor progress
- Monitoring contractor compliance
- Event & Meeting Support
- AGM preparation
- EGM preparation
- Registration
- Setup
- Coordination
- Sound system operation
- Basic maintenance for events
- Safety & Compliance
- SOP implementation
- Statutory compliance
- Incident reporting
- Emergency response
- Preventive maintenance planning
References
Mr. Richard
Building Manager
011-5503 9288
Ms. Callie Tan
Senior Admin
016-487 9116
Timeline
Building Supervisor
AAA Properties Management
03.2024 - Current
Building Technician
Allied Properties
04.2023 - 03.2024
Building Technician
Zeon Property
09.2022 - 03.2023
General Technician 1
G Hotel Penang
07.2018 - 09.2022
Technician (Pump Specialist)
EMR Engineering Services
02.2018 - 06.2018
General Technician 3
The Northam Hotel
03.2017 - 01.2018
SKM Electrical Phase 1 & 2 -
Institute Kemahiran Belia Negara (IKBN)
Secondary Education -
Methodist Boys' School