Thivya Dharmarajasingam

• Assessed project requirements and identified appropriate resources needed for execution.
• Monitored risk management processes for optimal mitigation of potential issues.
• Implemented Agile methodologies to increase team productivity and efficiency.
• Negotiated contracts with vendors, secured cost-effective services and products.

Ernst & Young Advisory Services Sdn Bhd – Kuala Lumpur, Malaysia
June 2019 – Present

Major Projects:

• Office Relocations & New Site Deployments – Fiji, Cebu, Kota Kinabalu, Kuala Lumpur
• End Of Life EOL Office Infrastructure Refresh, Philippines, UK, Indonesia, Maldives

Key Responsibilities & Achievements:

• Led regional office fit-outs covering structured cabling, network, wireless, and AV solutions for 300–500 users per site.
• Delivered projects across multiple locations, including full MCR readiness, core switch installations, and MSOC setups.
• Oversaw procurement and delivery of Cisco C9300 switches, Dell EMC routers, Yealink boards, and Crestron panels.
• Created escalation matrices, executive dashboards, project trackers, risk logs, and cost optimization models.
• Implemented value engineering strategies that reduced AV and cabling costs by USD 50K+ through reuse and scope refinement.
• Defined and executed testing & commissioning phases, ensuring go-live readiness with minimal business disruption.
• Collaborated with global teams, JLL, ESCO, Netsource, and OBS to align IT deliverables to construction and fit-out timelines.
• Managed circuit provisioning, telephony readiness, and Teams integration across multipurpose and hybrid rooms.
• Supported post-go-live activities including user training, escalation processes, and long-term vendor coordination.

DXC Technology, Malaysia
April 2018 – June 2019

• Led PMO for Manulife and Riverbed relocations across Asia.
• Delivered MMU tech refresh projects and coordinated regional resourcing, onboarding, and project reporting.

DXC Technology, Malaysia
Feb 2017 – Mar 2018

• Managed end-to-end recruitment lifecycle for technical hires.
• Delivered LPI program involving 200+ fresh graduate hires for Enterprise Services.

CSC Malaysia
June 2016 – Feb 2017

• Handled incident response, system performance monitoring, and hardware diagnostics for UTC account.

IBM Malaysia
Feb 2008 – Mar 2012

• Specialized in Lotus Notes, SAP installations, remote support, and IT incident resolution.

Talent Acquisition Specialist Senior Professional System Administrator Helpdesk Specialist – Philips Account

DXC Technology, Malaysia
April 2018 – June 2019

• Led PMO for Manulife and Riverbed relocations across Asia.
• Delivered MMU tech refresh projects and coordinated regional resourcing, onboarding, and project reporting.

DXC Technology, Malaysia
Feb 2017 – Mar 2018

• Managed end-to-end recruitment lifecycle for technical hires.
• Delivered LPI program involving 200+ fresh graduate hires for Enterprise Services.

CSC Malaysia
June 2016 – Feb 2017

• Handled incident response, system performance monitoring, and hardware diagnostics for UTC account.

IBM Malaysia
Feb 2008 – Mar 2012

• Specialized in Lotus Notes, SAP installations, remote support, and IT incident resolution.