Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
12
12
years of post-secondary education
Work History
HEAD OF DEPARTMENT (ENGINEERING)
Elogio Asia Pacific Sdn Bhd
12.2019 - Current
Oversee engineering and logistic department from conceptualization to completion
Overseeing the installation of new equipment and process
Communicating the goals of the company to all engineers and professional in the team
Performing maintenance and quality checks on products and systems that provide by company
Determining the total cost and completion time for each breakdown and installation or project
Ensuring all personnel are following safety guidelines and proper procedures
Managing calls and attending machine breakdown in customer place
Handling paper works (Hospital tender, principal report, warranty arrangement/ adjustment/agreement/ordering items from manufacturer and some other sales related document)
Participate in medical workshop together with sales department
Negotiating with clients for after sales and service (Service contract, warranty claim, spare part)
To forecast and plan department budget (Engineering)
Involved in management meeting and resolving disputes that may arise between team members and involved in hiring new staff and overseeing their training
Handling GDPMD audit and MDA product registration
Lead a service team and logistic team on new account development and for technical issues
In charge for item selling price and quotation approval (Spear parts)
Involving in item delivery (Arranging courier service or other transportation)
Managing daily operation in the company for smooth transaction
Preparing daily scheduling for engineers and logistic team
Maintaining good relationship with customers
To provide technical and support services for group of companies (Indonesia, Philippines, Singapore) for their Engineering department
Assistant Technical Service Manager
Exaglo Healthcare Sdn Bhd
03.2019 - 11.2019
Conduct user and product training for sales department at company and also for customers
To provide sales and technical support for customers
Managing sales calls
Handling paper works (Hospital tender, principal report, warranty arrangement/ adjustment/agreement/ordering items from manufacturer and some other sales related document)
Doing sales /marketing for Aesthetic Equipment
Arranging and participate in medical workshop together with sales department
Overseeing technical department and provide support
Assistant Technical Manager
Servicom Medical Sdn Bh
10.2012 - 02.2019
To provide technical advice relating to capital equipment proposed by management before purchasing
Handling customer complaints and attend breakdowns at hospital all over the county within the time frame
Conduct technical and user training for biomedical engineers & end user (Nurse, Doctor's)
Participate in shortlisted tender interview
Responsible for site survey, Installation and Commissioning of capital equipment
Inspect, test and repair medical and related equipment following manufacturer’s specifications
Plan and carry out Scheduled Preventive Maintenance (PPM)
To provide technical and support services for group of companies (Indonesia & Vietnam) for their Engineering department
Travel to overseas frequently to attend user/technical & marketing training with manufacturers
Always be in on-call for breakdown including public holiday to serve customers and to maintain after sales and service quality / also to improved downtime
To forecast and plan department budget (Engineering)
Involved in management meeting
Handling GDPMD audit and MDA product registration
Lead a service team on new account development and for technical issues
In charge for item selling price and quotation approval
Education
Bachelor of Electrical & Electronic Engineering -
Inti University College Malaysia Sdn.Bhd
Putra Nilai, Negeri Sembilan
09.2007 - 09.2010
Diploma in Electrical & Electronics Engineering - undefined
Maxwell College (Perak Institute of Engineering Technology)
Ipoh, Perak
07.2005 - 08.2007
Certificate in Electrical Technology - undefined
Kolej Komuniti Chendroh
Kuala Kangsar, Perak
06.2003 - 06.2005
Sijil Pelajar Malaysia - undefined
Sekolah Menengah Kebangsaan Raja Muda Musa
Kuala Kangsar, Perak
01.1998 - 12.2002
Skills
Team supervision
Personal Information
Age: 40
Ethnicity: Indian
Date of Birth: 10/24/85
Gender: Male
Nationality: Malaysian
Marital Status: Married
Religion: Hindu
Nric
851024-08-5359
Accomplishments
Class Monitor
President for Moral and Ethics Society
Participated in inter-school soccer tournaments
President for badminton club
Traffic warden
Active member of Scouts
Active member of Red Crescent Society
Attitude Traits Strengths
Self-independent and dynamic team player.
Able to finish work on time with full sense of responsibility.
Able to handle and solved customer enquirers and able to provide permanent solution.
Able to manage and restructure growing company to a success and succeed.
Willing to learn new things from senior/junior and able to understand each person situation.
Timeline
HEAD OF DEPARTMENT (ENGINEERING)
Elogio Asia Pacific Sdn Bhd
12.2019 - Current
Assistant Technical Service Manager
Exaglo Healthcare Sdn Bhd
03.2019 - 11.2019
Assistant Technical Manager
Servicom Medical Sdn Bh
10.2012 - 02.2019
Bachelor of Electrical & Electronic Engineering -
Inti University College Malaysia Sdn.Bhd
09.2007 - 09.2010
Diploma in Electrical & Electronics Engineering - undefined
Maxwell College (Perak Institute of Engineering Technology)
07.2005 - 08.2007
Certificate in Electrical Technology - undefined
Kolej Komuniti Chendroh
06.2003 - 06.2005
Sijil Pelajar Malaysia - undefined
Sekolah Menengah Kebangsaan Raja Muda Musa
01.1998 - 12.2002
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