THIMIENYSA ANAK ETING
Klang, Selangor
Summary
Dynamic Sales Assistant at DAESCO SDN BHD with a proven track record of exceeding sales targets and enhancing customer satisfaction through strategic prioritization and effective problem-solving. Skilled in inventory management and maintaining composure under pressure, I foster strong client relationships and contribute to a collaborative team environment.
Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.
Overview
15
15
years of professional experience
Work History
Sales Assistant
DAESCO SDN BHD
11.2015 - 04.2025
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Processed transactions accurately while maintaining a high level of customer service.
- Fielded customer questions to share information about products, availability, and pricing.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Boosted store revenue through upselling and cross-selling techniques.
- Streamlined checkout process, reducing average customer waiting time during peak hours.
- Organized in-store promotions to increase awareness of new product lines.
- Collaborated with team members to achieve sales targets and improve store performance.
TASKA STUDENT MANAGEMENT ASSISTANT
TASKA NANGA LASI JULAU
10.2010 - 10.2013
- Contributed to a positive work environment with excellent interpersonal skills and an ability to resolve conflicts effectively when necessary.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
SIJIL PELAJARAN MALAYSIA
SMK JALAN OYA SIBU01-2009
Skills
Maintain composure under pressure
Ability to perform under pressure
Available for additional shifts
Proficient in overcoming obstacles
Analytical problem-solving skills
Effective team participation
Strategic prioritization skills
Timeline
Sales Assistant
DAESCO SDN BHD
11.2015 - 04.2025
TASKA STUDENT MANAGEMENT ASSISTANT
TASKA NANGA LASI JULAU
10.2010 - 10.2013
SIJIL PELAJARAN MALAYSIA
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