THILAKAM SIVAKUMAR
JOHOR
Summary
Hardworking teller with experience completing wide variety of banking tasks. Skilled at cross-selling and matching customer needs with bank products. Professional appearance and impeccable manners. Ability to work individually or as part of a team.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Clerk
My Corporate Service
08.2023 - 06.2024
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Clinic Assistant
Klinik Muhibbah Masai Sdn. Bhd
4 2023 - 8 2023
- Added information on patient's medical history, diagnostic testing and treatment in record-keeping systems, providing centralised view of past interactions.
- Documented care plans, hospital actions and patient activities in line with best practices.
- Obtained current medical information, weight, height and vital signs to aid care planning.
- Helped front desk staff register and process patients.
- Maintained adequate stock of medical supplies, equipment and forms in clinical areas.
Bank Teller
CBL Money Transfer
04.2022 - 03.2023
- Received cash and checks for deposit, verified amounts and endorsements, and examined for counterfeit bills.
- Responded and assisted customers with account inquiries and updates.
- Explained bank services, financial products and applicable fees to customers.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
Education
SPM ( Sijil Pelajaran Malaysia )
SMK PASIR PUTIH
01.2017 - 03.2021
Skills
Customer service skills
MS Office
Front Desk Reception Abilities
Administrative Support
Database entry
File Maintenance
Cash Management
Cash counting
Financial Transactions
Data inputting
Languages
eng
Native language
English
Upper intermediate
B2
Malay
Advanced
C1
Tamil
Proficient
C2
Interests
Reading
Travel
Timeline
Clerk
My Corporate Service
08.2023 - 06.2024
Bank Teller
CBL Money Transfer
04.2022 - 03.2023
SPM ( Sijil Pelajaran Malaysia )
SMK PASIR PUTIH
01.2017 - 03.2021
Clinic Assistant
Klinik Muhibbah Masai Sdn. Bhd
4 2023 - 8 2023
Similar Profiles
Madhuri RaoMadhuri Rao
Business Consultant at One Step Corporate Service ProviderBusiness Consultant at One Step Corporate Service Provider
Vikash YadavVikash Yadav
Logistics Coordinator at Catalyst Corporate Service Private LimitedLogistics Coordinator at Catalyst Corporate Service Private Limited
MUHAMMED ASHIQUEMUHAMMED ASHIQUE
Business Development Executive at Eza Corporate Service ProviderBusiness Development Executive at Eza Corporate Service Provider