Thilaga Mogana Rajah

• Implemented an effective emergency response plan, training staff members to handle various crisis situations.
• Improved residents satisfaction by addressing maintenance requests promptly and efficiently.
• Negotiated contracts with vendors, securing competitive rates for services while maintaining high-quality workmanship.
• Overall, in-charge of the entire operation on site including administrative, accounting, technical and coordination with all service provider’s daily duty and on-going works;
• To reconcile all daily collections including cash and checking document for prepare cheque payments before sent to Accountant to issue cheque;
• Study and evaluate current administrative and operational standard operating procedures including those proposed by the service providers;
• Monitor the state of the maintenance accounts and to formulate plans/actions to recover maintenance fees owed by defaulters;
• Prepare daily report on the progress of on-going works including administrative, financial, technical and service providers;
• Arrange and prepare documents required for monthly property meeting;
• Arrange and prepare monthly maintenance report for committee member;
• Prepare monthly meeting minutes for the approval of the committee;
• Attend to all related government agencies and other related companies if required;
• Evaluate service providers performance and make the necessary recommendations to the committee if required;
• To oversee and to ensure scope of work are properly adhered to by service providers, contractors and suppliers.
• To handle complaints from residents and answering all enquiries professionally and tactfully.
• Call and Chasing for the payment of outstanding.Debtor monitoring and analysis. Prepare the reminders for the defaulter.
• To supervise the maintenance contractors appointed in the building
• Monitoring bank balance and month reconciliation
• Monitoring Common Area Defect thru portal to ensure the developer rectified the defect within 30 days.
• Prepared monthly Common Area Defect report to Top Management.
• Handle HR Matter – Staff attendance, staff recruitment and staff salaries, staff PCB, KWSP and Socso
• Supervised a team of maintenance personnel, providing guidance on tasks prioritization and scheduling repairs accordingly

• Overall, in-charge of the entire operation on site including administrative, accounting, technical and coordination with all service provider’s daily duty and on-going works;
• To reconcile all daily collections including cash and checking document for prepare cheque payments before sent to HQ to issue cheque;
• Study and evaluate current administrative and operational standard operating procedures including those proposed by the service providers;
• Monitor the state of the maintenance accounts and to formulate plans/actions to recover maintenance fees owed by defaulters;
• Prepare daily report on the progress of on-going works including administrative, financial, technical and service providers;
• Arrange and prepare documents required for monthly property meeting;
• Arrange and prepare monthly maintenance report for OSK Developer;
• Prepare monthly meeting minutes for the approval of the committee;
• Attend to all related government agencies and other related companies if required;
• Evaluate service providers performance and make the necessary recommendations to the committee if required;
• To oversee and to ensure scope of work are properly adhered to by service providers, contractors and suppliers.
• To handle complaints from residents and answering all enquiries professionally and tactfully.
• Debtor monitoring and analysis. Prepare the reminders for the defaulter.
• Call and Chasing for the payment of outstanding.
• To supervise the maintenance contractors appointed in the building
• Monitoring bank balance and month reconciliation
• Monitoring Common Area Defect thru portal to ensure the developer rectified the defect within 30 days.
• Prepared monthly Common Area Defect report to Top Management.

· To assist the Building Manager in supervising the day-to-day operation of the building in accordance with policies, procedures and standing orders issued by the Building Manager;

· To attend to owner’s and tenants’ complaints and to answer all enquiries professionally and tactfully;

· To supervise all service providers in the upkeep, maintenance and security of the condominium.

· To supervise all maintenance staff employed in the building;

· To supervise the maintenance contractors appointed in the building;

· To assist the Building Manager in the maintenance and management of the building;

· To carry out basic maintenance works within the building; and

· To assist the Building Manage in value enhancement projects of the building;

· Management of all properties in line with best practise, current codes of practise, leases, management agreement and client instruction

· Ensure clients are kept regularly updated with scheme funds, expenditure and arrears

· Monthly billing for owner for all site.

· Checking invoice of suppliers and prepare cheque accordingly.

· Monitoring bank balance and month reconciliation.

· Monitoring the payment and check collection for the which site.

· Preparation of full sets accounts (GL, PM, AP & AR)

· Handle all aspects of daily accounting functions.

· Debtor monitoring and analysis.

· Prepare repots as required by Management.