Thiam Chon Ng
Jelutong
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills with ability to understand client needs and close sales. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Bringing 10 years of property development experience.
Overview
23
23
years of professional experience
3
3
years of post-secondary education
5
5
Languages
Work History
Team Manager Cum Project Leader
GIC Properties Sdn Bhd
08.2024 - Current
- Evaluated team performance and coached and trained team members, increasing quality of work and agents motivation.
- Lead a group of estate agents relations through effective communication, coaching, training, and development.
- Boosted team performance through regular performance reviews, constructive feedback, and personal development plans.
- Ensured compliance with company policies as well as industry regulations through diligent oversight of daily operations and staff adherence to guidelines.
- Improved overall team morale with effective motivational techniques like reward programs, recognition events, and transparent communication practices.
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
- Negotiated with vendors for better rates, reducing project costs and increasing profitability.
- Conducted comprehensive market research to inform project direction, ensuring competitive edge.
Senior Marketing and Sales Manager
Aspen Group
10.2019 - 03.2024
- Salary: RM10,500 with Allowances
- Developed and executed client referral system to gain quality sales leads.
- Managed and motivated sales team to increase revenue
- Analyzed sales and marketing trend for improved strategies
- Managed sales promotions and marketing strategies on major social media
- Plan and organized marketing events and product presentations
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
Sales and Marketing Manager
Belleview Group
01.2018 - 10.2019
- Salary: RM10,000 Recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees.
- Planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
- Meets marketing and sales financial objectives by preparing annual budget and scheduling expenditures.
- Identifies marketing opportunities by identifying customer requirements, defining market, competitor's information, and competitor's strengths and weaknesses Developed and implemented sales strategies to increase revenue.
- Dealing with all marketing agency by giving product briefing, sales training and marketing material support.
- Leveraged direct marketing, industry partnerships and social media platforms to maximize marketing strategy success.
Area Sales Manager
Mah Sing Groups
10.2016 - 12.2017
- Salary: RM6,500 Analyzed sales data and kept up to date with market trends.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Managed daily operations of Penang Property Sales department generating RM120m sales annually.
Real Estate Agent
Wingfield Properties
02.2011 - 09.2016
- Developed and maintained relationships with clients through networking, postcards and cold calling.
- Acted as liaison between buyers and sellers to ensure positive experiences for both parties.
- Advised buyers through steps of purchasing new houses Communicated with clients to understand property needs and preferences.
- Worked closely with clients to get appropriate loans, inspections and credit reports.
- Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
- Generated listings for sales and rental properties through cold calls and referrals.
Manufacturing Production Supervisor
Intel Technology Sdn Bhd
01.2003 - 02.2010
- Prepared production documents such as standard operating procedures, manufacturing batch records and productivity reports.
- Inspected finished products for quality and adherence to customer specifications.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Set up and verified functionality of safety equipment.
- Made sure that products were produced on time and are of good quality.
- Tracked customer shipment requirements to improve customer satisfaction while increasing service efficiencies.
- Researched competitive solutions and maintained competitive market comparisons and evaluations.
- Adhered to established policies, procedures and compliance for satisfactory audit rating.
- Implemented brand and demand strategies to meet revenue targets for business services and products.
- Offered pricing and feature recommendations to management and cross-functional teams.
- Maintained material and stock levels consistent with business requirements while meeting target capital objectives.
- Developed standard operating procedures and document workflows for current and future process steps.
- Updated quality control standards, methods and procedures to meet compliance requirements.
Education
Advance Diploma - Information Technology
Kolej Damansara Utama
Penang 02.2000 - 01.2003
Skills
Native Superior
Native Direct and indirect sales Lead generation
Performance tracking and evaluations
Sales processes
Coaching and mentoring
Extensive personal network
Analytical problem solver
Strategic planning
Marketing campaign management
Product Launch
Affiliations
RM12,000 + Petrol allowance and Phone Allowance
Timeline
Team Manager Cum Project Leader
GIC Properties Sdn Bhd
08.2024 - Current
Senior Marketing and Sales Manager
Aspen Group
10.2019 - 03.2024
Sales and Marketing Manager
Belleview Group
01.2018 - 10.2019
Area Sales Manager
Mah Sing Groups
10.2016 - 12.2017
Real Estate Agent
Wingfield Properties
02.2011 - 09.2016
Manufacturing Production Supervisor
Intel Technology Sdn Bhd
01.2003 - 02.2010
Advance Diploma - Information Technology
Kolej Damansara Utama
02.2000 - 01.2003