Business-minded Regional Sales Manager with expertise in network expansion. Offering 5 years of industry experience and a proven history of exceeding sales goals. Highly organized and adept at efficient delegation in customer acquisitions, territory development and lead generation. Proficient at taking on tough territories in challenging markets and achieving excellent results.
Overview
10
10
years of professional experience
Work History
Regional Sales Manager
Wheelchair88 Sdn Bhd
Klang
01.2018 - 03.2024
Managed sales operations for the Americas and Europe regions, overseeing client relationships and driving revenue growth in diverse markets.
Successfully navigated different time zones to provide exceptional client support and maintain strong relationships with key accounts.
Achieved sales targets and exceeded performance expectations while working remotely from Malaysia, demonstrating adaptability and effectiveness in a virtual work environment.
Joined business trips to the United States, United Kingdom, Canada, and Germany to nurture relationships with existing clients and cultivate new leads (end-users & distributors) by attending some healthcare exhibition such as Abilities Expo and Naidex.
Proactively identified and recruited new dealers and strategic partners to expand the company's distribution network and market reach.
Utilized face-to-face meetings to deepen client engagement and identify opportunities for upselling while expanding the company's market presence in key regions.
Acted as the primary point of contact for key clients, addressing their needs and ensuring high levels of satisfaction.
Conducted regular training sessions to enhance the skills and knowledge of sales team members.
Provided leadership and guidance to a team of sales representatives, fostering a culture of high performance and accountability.
Conducted market analysis to identify potential opportunities and threats.
Developed and implemented effective sales strategies to penetrate new markets and expand existing ones within the region assigned.
Managed end-to-end logistics operations, including courier services, customs clearance, and international deliveries, ensuring seamless shipping processes for customers.
Developed expertise in resolving customs clearance issues efficiently to prevent delays and minimize disruptions to delivery schedules.
Established and maintained strong partnerships with industry-leading courier companies such as DHL and FedEx, optimizing shipping routes and negotiating competitive rates to enhance customer satisfaction and reduce shipping costs.
Managed sales operations for the Americas and Europe regions, overseeing client relationships and driving revenue growth in diverse markets.
Successfully navigated different time zones to provide exceptional client support and maintain strong relationships with key accounts.
Achieved sales targets and exceeded performance expectations while working remotely from Malaysia, demonstrating adaptability and effectiveness in a virtual work environment.
Joined business trips to the United States, United Kingdom, Canada, and Germany to nurture relationships with existing clients and cultivate new leads (end-users & distributors) by attending some healthcare exhibition such as Abilities Expo and Naidex.
Proactively identified and recruited new dealers and strategic partners to expand the company's distribution network and market reach.
Utilized face-to-face meetings to deepen client engagement and identify opportunities for upselling while expanding the company's market presence in key regions.
Acted as the primary point of contact for key clients, addressing their needs and ensuring high levels of satisfaction.
Conducted regular training sessions to enhance the skills and knowledge of sales team members.
Provided leadership and guidance to a team of sales representatives, fostering a culture of high performance and accountability.
Conducted market analysis to identify potential opportunities and threats.
Developed and implemented effective sales strategies to penetrate new markets and expand existing ones within the region assigned.
Managed end-to-end logistics operations, including courier services, customs clearance, and international deliveries, ensuring seamless shipping processes for customers.
Developed expertise in resolving customs clearance issues efficiently to prevent delays and minimize disruptions to delivery schedules.
Established and maintained strong partnerships with industry-leading courier companies such as DHL and FedEx, optimizing shipping routes and negotiating competitive rates to enhance customer satisfaction and reduce shipping costs.
Team Leader
Fusion Marketing Group
Petaling Jaya, Selangor, Malaysia
01.2014 - 12.2017
Developed and executed engaging face-to-face marketing campaigns for renowned charity organizations including WWF (World Wide Fund for Nature) and UNICEF (United Nation Children's Fund).
Conducted on-site fundraising activities at various events, leveraging storytelling and emotional appeals to connect with potential donors.
Collaborated closely with charity representatives to align marketing efforts with organizational goals and messaging.
Successfully raised awareness and funds for critical causes, contributing to the growth of donor base and support for charity initiatives.
Received positive feedback from charity clients and donors for professionalism, empathy, and dedication to making a difference through impactful marketing campaigns.
Utilized data analysis and feedback to optimize campaign performance and achieve measurable outcomes in fundraising and donor engagement.
Demonstrated leadership by effectively managing and nurturing a team while simultaneously exceeding personal sales targets.
Implemented strategic plans to delegate tasks, streamline workflows, and optimize team productivity, leading to increase in overall sales revenue.
Leveraged strong interpersonal and motivational skills to inspire team members and cultivate a positive work environment conducive to professional development and goal attainment.
Acted as a role model and provided ongoing guidance to team members, empowering them to achieve individual and team success.
Fostered a collaborative and supportive team culture, fostering open communication and accountability to achieve collective goals.
Education
Bachelor of Arts - Mass Communication
University Malaysia Sabah
Kota Kinabalu, Sabah, Malaysia
11.2013
Skills
Product Demonstrations
Task Prioritization
Customer Order Management
Quote Preparation
Sales initiatives and techniques
Relationship selling
Lead Generation
Price Schedules
Time management abilities
Upselling and Cross Selling
Problem-solving abilities
Conflict Resolution
Computer Software Skills such as Microsoft Word, Powerpoint & Excel
Analytical problem solver
National account management
Additional Information
D.O.B: 21-01-1990
Age: 34
Gender: Female
Marital Status: Single
Nationality: Malaysian
Address: Batu 15, Lot 110-13, Jalan Klang - Banting, 42600, Jenjarom, Selangor, Malaysia
Availability: Immediate
Expected Salary: RM5,000 - 7,000 (Negotiable, with preference for a competitive base salary supplemented by performance-based commission)
References: Kiran Raj
Position: Malaysia Sales Executive
Contact Number: 012-9800879
Company: Wheelchair88 Sdn Bhd
Address: No 81, Jalan Mahogani 5, Bandar Botanic, 41200, Klang, Selangor, Malaysia
Reason for Leave: Transitioned to pursue a role with greater opportunities for professional growth and advancement