THEN WENG KHONG REX

• Kept bar presentable and well-stocked to meet customer needs.
• Served high customer volumes during special events, nights, and weekends.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.

Servicing & collect payment -TONT,TOFT,MONT, Refreshment outlets

Initiate, Implement and monitor POSMs eg frames poster,hotline stickers etc,

Coordinate effectively with other departments eg FInance,Logistic to ensure faster approvals and delivery.

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
• Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
• Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.

Servicing & collect payment -TONT,TOFT, Refreshment outlets

Initiate,Implement and monitor POSMs eg frames poster,hotline sticker etc.

Coordinate effectively with other departments ef Finance,Logistic to ensure faster approvals and delivery

• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Verified products appeared at correct locations in proper quantities.
• Updated pricing and signage to complete product displays and educate customers.
• Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.

• Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
• Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
• Developed strong relationships with key clients, resulting in repeat business and increased revenue.
• Increased customer satisfaction by addressing and resolving client concerns efficiently.