Theeraj Singh A/L Rajindar Singh
Kuala Lumpur
Summary
Dynamic Assistant Manager at Gs Chals Solutions Sdn Bhd, skilled in process improvement and operational management. Successfully enhanced service delivery and customer satisfaction through strategic planning and effective team coordination. Proven ability to train staff and maintain accurate operational records, driving productivity and fostering strong customer relations.
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Assistant Manager
Gs chals solutions sdn bhd
Kuala lumpur setapak
01.2023 - Current
- Assisted in managing daily operations and ensuring efficient workflow.
- Coordinated team schedules and delegated tasks to optimize productivity.
- Implemented process improvements to enhance service delivery and customer satisfaction.
- Trained new staff on company policies and operational procedures effectively.
- Maintained accurate records of operational activities and prepared regular reports for management.
- Collaborated with management on developing strategic plans for achieving business goals.
Education
Diploma - Law Enforcement
Goon International College
Kuala Lumpur , Malaysia 01.2021 - 03.2023
Skills
- Process improvement
- Operational management
- Team coordination
- Staff training
- Effective communication
- Customer relations
- Consulting
Languages
English
First Language
Malay
Advanced (C1)
C1
Tamil
Intermediate (B1)
B1
Punjabi
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Certification
- Diploma in Law Enforcement
- Sijil Pelajaran Malaysia (SPM)
References
References available upon request.
Timeline
Assistant Manager
Gs chals solutions sdn bhd
01.2023 - Current
Diploma - Law Enforcement
Goon International College
01.2021 - 03.2023
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