THARNI MURUTHI
Seri Kembangan
Summary
To obtain an administrative where I can contribute my organization, communication, and clerical skills to support daily office operations and help the company run efficiently. To secure challenging Administrative position where I can utilise my administrative experience, attention to detail, and ability to multitask to support organizational goals.
Overview
3
3
Languages
2027
2027
years of professional experience
Work History
Driver
Grab
SELANGOR, MALAYSIA
09.2023 - Current
- Driving the vehicle in accordance with the rules of the road in city environments.
- Operation of Grab to pickup and drop off passengers.
- Transport goods and passengers to designated locations safely.
- Maintained vehicle in optimum condition for safety and reliability.
- Demonstrated excellent navigational skills using GPS technology to find the most efficient routes.
- Assisted passengers with loading and unloading luggage, ensuring careful handling of belongings.
- Stayed vigilant and within safe driving practices when operating vehicles.
- Greeted customers with warmth and professionalism, maintaining positive company reputation.
- Reduced customer journey times through prompt pickup and efficient route planning.
- Secured passenger belongings for safe transport.
- Answered passenger questions about local area and advised on popular establishments.
- Kept vehicle interior and exterior spotless by carrying out vehicle deep cleaning, including pressure washing, shining and hoovering.
- Successfully changed and planned alternative routes for journeys, usually at short notice, when routes become congested or closed.
- Used safe driving practices at all times when operating vehicles.
Tourist Driver
Theva Trans & Tours
SERI KEMBANGAN, MALAYSIA
02.2021 - 09.2023
- As a tour car driver, we will be responsible for providing safe and efficient transport for tourists on scheduled routes.
- We will be the face of our company, ensuring that tour passengers have an informative experience.
- We will need to have excellent driving skills, a good knowledge of the area, and the ability to engage and entertain passengers.
- Strong communications skills, a friendly demeanor, and a passion for service are essential.
- Achieved service time and quality targets.
- Actively listened to customers to fully understand requests and address concerns.
- Met schedule using excellent planning and coordination skills.
- Developed excellent working knowledge of industry trends and improvements in processes.
Admin Clerk
EM Electronic Company
SERI KEMBANGAN
05.2011 - 08.2013
- Handle scheduling, processing activity from accounts payable and receivable, handling payroll, and performing office related tasks.
- Managed daily office operations and administrative support for the department to maintain efficiency.
- Organised and maintained filing systems, ensuring accurate record-keeping for easy retrieval of documents.
- Answered telephone calls to offer information, direct callers and take messages.
- Received, routed and distributed incoming mail and parcels.
- Answers phone calls and emails.
- Performs data entry and filling tasks for accounts payable, purchase orders, equipment inventory, and confidential employee or departmental files.
- Receives, records, and distributes packages and mails.
- Dealing with queries on the phone and by email.
- Greeting visitors at reception.
- Handled photocopying documents, updating files and faxing communications for staff.
Cashier
99 Speed mart
TAMING JAYA, MALAYSIA
01.2010 - 12.2010
- Processing and receiving payment and issuing receipts to customer as they leave with their purchases.
- Handled cash, credit card, and voucher payments, maintaining accurate financial records.
- Manage transaction with customers using cash registers.
- Scan goods and ensure pricing is accurate.
- Collect payments, refunds, changer or tickets.
- Redeem coupons.
- Cross-sell products and introduce new ones.
- Calculated and provided accurate change to customers after transactions.
- Completed daily records updates to track sales and accurate payment totals.
- Processed transactions quickly and accurately, enhancing customer checkout experience.
Admin Clerk
SA Car Rental
- Manage daily rental operations, focusing on customer service.
- Handle general office duties, manage mail, and potentially assist with marketing tasks.
- Excellent interpersonal and Communication skills for handling inquiries.
- Ability to multitask, work independently, and potentially hold a variety of roles.
- Customer Interaction: Greet customer, answer phone calls, assist with explaining rental, insurance and rates.
- Documentation: Prepare invoices, maintain accurate client and vehicle records and computer systems.
- Booking And Transaction: Process reservations, create rental agreements, manage daily returns, and collect deposits.
Runner & Admin Assistant
Claim Guard Ethics (LAW FIRM)
SETAPAK, KUALA LUMPUR, MALAYSIA
- Combine general office support and physical document handling with administrative and clerical duties.
- Applying and collecting clients' medical reports.
- Assist with organizing, opening files, and maintaining physical case files.
- Handled incoming calls and emails, providing prompt responses or directing queries to appropriate departments.
- Handled photocopying documents, updating files and faxing communications for staff.
- Responded to incoming requests for information or forwarded to appropriate individual.
- Secured data by following confidentiality procedures.
- Provided support to human resources, assisting with recruitment processes and maintaining employee records.
- Liaised with clients, fostering positive relationships and facilitating smooth operations.
Education
SPM -
Sekolah Menengah Kebangsaan Cheras Jaya
Cheras2009
PMR -
Sekolah Menengah Kebangsaan Cheras Jaya
Cheras2007
UPSR -
Sekolah Kebangsaan Taman Taming Jaya
Balakong2004
Skills
- Good organization skills
- Meticulous attention to detail
- Proficiency in Microsoft Office applications
- Customer Service Support
- Strong communication skills
- Data entry
- Record keeping
- Customer service
- Office administration
Languages
English
Intermediate
B1
Malay
Advanced
C1
Tamil
Elementary
A2
Timeline
Driver
Grab
09.2023 - Current
Tourist Driver
Theva Trans & Tours
02.2021 - 09.2023
Admin Clerk
EM Electronic Company
05.2011 - 08.2013
Cashier
99 Speed mart
01.2010 - 12.2010
Admin Clerk
SA Car Rental
Runner & Admin Assistant
Claim Guard Ethics (LAW FIRM)
SPM -
Sekolah Menengah Kebangsaan Cheras Jaya
PMR -
Sekolah Menengah Kebangsaan Cheras Jaya
UPSR -
Sekolah Kebangsaan Taman Taming Jaya