THARISHINI D/O RAVICHANDRAN
General Clerk
Johor Bahru
Summary
Detail-oriented and customer-focused professional with over 5 years of experience in administrative operations and cash handling. Proficient in Microsoft Office, data management, and workflow coordination. Skilled in providing exceptional customer service, efficient transaction processing, and effective inventory management. Experienced in multitasking in fast-paced environments to ensure accuracy and efficiency. Seeking an opportunity as an Administrative Assistant or Cashier to apply organizational and communication skills in a dynamic workplace.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
General Clerk
M&Y Tech Resource
10.2018 - 07.2023
- Managed and organized over 100 business documents weekly, ensuring accuracy and easy retrieval
- Handled over 50 inbound and outbound calls daily, effectively addressing customer inquiries and concerns
- Maintained and updated business records, improving data retrieval efficiency by 20%
- Optimized administrative tasks by leveraging office technology (scanners, copiers, and Microsoft Office Suite)
- Implemented a new document tracking system, reducing data entry errors by 15% and enhancing workflow
Part-Time Promoter (Cash Handling & Sales Experience)
Lentino, The Store Malaysia
04.2017 - 09.2018
- Processed cash and card transactions accurately while maintaining high customer service standards
- Consistently exceeded monthly sales targets by 150% through strategic customer engagement
- Developed and executed marketing strategies, leading to a 25% increase in event attendance
- Conducted market analysis to optimize promotional tactics and enhance brand visibility
Education
Advanced Certificate - Information Technology (Multimedia Designer - Author)
Institute Kemahiran Belia Negara
06.2015 - 12.2016
Skills
Skilled in Microsoft Office Suite
Data Entry Expertise
Scheduling Coordination
Report Organization
POS System Management
Client Engagement Strategies
Microsoft office
Report preparation
Billing Reconciliation
Efficient Folder Organization
High-Quality Document Imaging
High-Volume Copying
Additional Information
Familiar with administrative software and document management systems., Strong ability to prioritize tasks and manage workloads efficiently in high-pressure environments., Quick learner with a proactive approach to problem-solving and decision-making., Experienced in handling financial transactions with accuracy and attention to detail.
Skills
Microsoft Office (Excel, Word, PowerPoint, Access), Data Entry & Documentation, Office Administration & Scheduling, Report Filing & Database Management, Cash Register & POS System Operation, Client Relations & Inquiry Handling, Communication & Problem-Solving, Transaction Processing & Accuracy, Record-Keeping & Inventory Management, Workflow Coordination & Task Prioritization, Attention to Detail & Time Management
Timeline
General Clerk
M&Y Tech Resource
10.2018 - 07.2023
Part-Time Promoter (Cash Handling & Sales Experience)
Lentino, The Store Malaysia
04.2017 - 09.2018
Advanced Certificate - Information Technology (Multimedia Designer - Author)
Institute Kemahiran Belia Negara
06.2015 - 12.2016