Thanush Aravind
Johor Bahru
Summary
Focused Business Administrator aiming to leverage advanced knowledge of process optimization and business operations acquired over 3 years of successful performance in the business landscape. Resourceful and passionate with an aptitude for networking and building strong industry connections.
Overview
3
3
years of professional experience
Work History
E-Commerce Assistant
CK Tang Limited
04.2023 - Current
- Boosted online sales by creating and implementing effective e-commerce strategies.
- Coordinating with relevant stakeholders to ensure stock availability.
- Uploading and maintaining all the SKUs selection on the e-commerce platform.
- Collaborated with marketing team to develop targeted email campaigns, driving repeat business from existing customers.
- Assist in e-commerce inventory management, which includes archiving of merchandise, replenishing of stocks, stocks assortment.
- Enhanced customer satisfaction by managing and resolving all order-related issues promptly.
- Managed inventory levels for accurate stock-keeping, reducing backorders and maintaining customer satisfaction.
- Streamlined order processing for increased efficiency and timely delivery of products.
- Maintained accurate product information by diligently updating database records in a timely manner.
- Developed relationships with suppliers to facilitate timely delivery of products.
Front Office Receptionist
Champions Hotel City
05.2022 - 03.2023
- Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
- Maintained a welcoming atmosphere at the front desk, addressing guest inquiries promptly and professionally.
- Streamlined reservation procedures for improved booking accuracy and increased room occupancy rates.
- Collaborated with housekeeping staff to ensure timely room turnovers, maximizing available inventory for incoming guests.
- Developed strong relationships with guests, resulting in repeat business and positive online reviews.
- Improved communication between departments by acting as a liaison between guests and hotel services such as concierge, maintenance, or event planning teams.
Online Sales and Marketing Assistant
Perniagaan Letrik Kempas Jaya Sdn.Bhd
04.2021 - 04.2022
- Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
- Coordinated with suppliers to maintain accurate inventory levels for seamless order fulfillment.
- Developed targeted promotional campaigns to boost product visibility and drive sales growth.
- Handled returns and exchanges professionally, maintaining positive relationships with customers.
- Streamlined order processing procedures, reducing shipping times and enhancing customer satisfaction levels.
- Increased online sales by optimizing product listings with detailed descriptions and high-quality images.
- Managed customer inquiries efficiently, resulting in improved customer satisfaction ratings.
Education
Bachelor of Business Administration (Honours) -
Southern University College
Johor09.2021
Foundation in Management -
Unitar International College
Johor01.2018
Sijil Pelajaran Malaysia -
Sekolah Menengah Kebangsaan Skudai
Johor01.2014
Skills
- Office Administration
- Supplies Ordering
- MS Office
- Customer Service
- Product photography
- Order processing
- Delivery coordination
- Inventory management
- Photo Editing
- Pivot Tables
- Knowledgeable using Microsoft Office ( Word, Excel, Power Point)
- Order Fulfillment
Languages
English
Proficient
C2
Malay
Proficient
C2
Tamil
Proficient
C2
Personal Information
- Age: 26
- Date of Birth: 04/03/1997
Timeline
E-Commerce Assistant
CK Tang Limited
04.2023 - Current
Front Office Receptionist
Champions Hotel City
05.2022 - 03.2023
Online Sales and Marketing Assistant
Perniagaan Letrik Kempas Jaya Sdn.Bhd
04.2021 - 04.2022
Bachelor of Business Administration (Honours) -
Southern University College
Foundation in Management -
Unitar International College
Sijil Pelajaran Malaysia -
Sekolah Menengah Kebangsaan Skudai
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