Thangamalar Sandrasagkran
Sales Associate
Petaling Jaya, Selangor
Summary
"I am eager to embrace challenging opportunities that allow me to leverage my skills to contribute to the organization's success. I thrive in team environments, collaborating with others to achieve our collective goals."
Overview
15
15
years of professional experience
4
4
Languages
Work History
Supervisor
Simply Bread Pte Ltd
03.2007 - 12.2013
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- We'll manage the F&B, including preparing schedules, ordering stock, and taking stock.
- Manage inventory and cash handling.
- Friendly with customers and provide the best service.
- Making sandwiches, barista, salad and preparing breakfast
Kitchen Helper
Ayam Penyet President
01.2014 - 02.2017
- Supported a clean and organized workspace by performing daily kitchen maintenance tasks, contributing to a safe work environment.
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Followed recipes and chef instructions to prepare food correctly.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
Sales Representative
Origani Singapore Pte Ltd
03.2017 - 05.2018
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Recorded accurate and efficient records in customer database.
- Presented professional image consistent with company's brand values.
- Kept detailed records of daily activities through online customer database.
Sales Associate and Cashier
Pan Pacific Retail Management
06.2018 - 09.2021
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Managed efficient cash register operations.
Education
High School Diploma -
Sekolah Menengah Seri Tangkak
Tangkak, Johor, Malaysia 04.2001 -
Skills
Product Sales
Customer Service
Sales Development
Customer Needs Assessment
Listening Skills
Inventory Control
Time Management
Problem-Solving
Order Processing
Client Service
Verbal/written communication
Cash Handling
Timeline
Sales Associate and Cashier
Pan Pacific Retail Management
06.2018 - 09.2021
Sales Representative
Origani Singapore Pte Ltd
03.2017 - 05.2018
Kitchen Helper
Ayam Penyet President
01.2014 - 02.2017
Supervisor
Simply Bread Pte Ltd
03.2007 - 12.2013
High School Diploma -
Sekolah Menengah Seri Tangkak
04.2001 -
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