THANESHLU THANGAVELOO
Branch Parts Assistant
Klang
Summary
Skilled Parts Sales Associate with expertise in sales, service and compliance. Flexible team player with strong problem-solving and interpersonal abilities. Motivated Parts Associate enthusiastic about building a long-term career in the automotive industry. Knowledgeable Parts Assistant proficient in searching both physical and computerized truck catalogs, order systems and parts databases. Works efficiently and accurately to meet productivity, sales and customer service objectives.
Overview
2025
2025
years of professional experience
Work History
Parts Assistant
TC TRUCK AFTER SALES
Port Klang, Selangor
06.2023 - Current
- Manage and maintain parts inventory for UD and Foton trucks based on parts movement.
- Provide parts quotation based on UD Impact and Foton DMS portal for repair jobs.
- Assist in processing orders, ensuring parts availability for a specific job.
- Monitor stock levels, conduct regular stock checks, and maintain high movement parts availability.
- Assist in warranty claims processing for parts under coverage.
- Ensure proper labeling, storage, and organization of parts in the Spare Part Store.
- Standby 24 Hours for on-site breakdown assistance by supplying desired parts to location.
- Charge supplied parts, posting transfer, and Requisition Order closing to the workshop.
- Prepare Purchase Return Order for damaged parts return and aging stock.
- Streamlined parts ordering process for faster service and improved workshop flow.
Transporter
BOB TRANSCOMP
1 2022 - 05.2023
- Transport medical equipment and products all over Malaysia, whenever required.
- Deliver the required medical products on time during emergency call to the respective healthcare unit, and product recheck before the handover.
- Huge medical machinery and healthcare transportation.
- Relocation of IT Data Center, as per request: floor protection plywood, special trolley to slide down the equipment, and other miscellaneous.
Mechanic
QST TYRES & AUTO SERVICES
04.2019 - 12.2021
- Perform vehicle maintenance, such as oil change, flushing and replacing fluids, and replacing brake pads.
- Inspect vehicle engine and mechanical parts to diagnose issue.
- Engine oil service, air filter replacement, and wheel alignment and balancing.
- Engine top overhaul, spark plug, and plug coil checking, plus inspecting check light issue using computer box.
- Perform minor mechanical repairs.
- Repair or replace worn and defective parts.
- Provide estimated cost, time, and effort for a repair.
- Maintain tools and equipment in good condition.
Specialist, IT Tech Analysis
DELL GLOBAL BUSINESS CENTER SDN BHD
08.2017 - 02.2019
- Handles Dell users through Call, Chat, and Emails by troubleshooting desktop hardware, operating system, and software application problems.
- Ensure all software is appropriately licensed prior to installation.
- Answer inquiries by clarifying desired information related to software.
- Research user queries and provide guidelines to users.
- Provide first-level contact and convey resolutions to Dell user issues.
- Remote into user's machine and help resolve user's technical issues.
- Follow up with users, provide feedback, and see problems through to resolution.
- Ensure proper recording, documentation, and closure.
- Keep updated based on any new knowledge of help desk procedures, products, and services.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Aero Handlers Trainee
SAPURA AERO SDN BHD
8 2016 - 12.2016
- Ground handling services to business aviation owners and clients.
- Routine maintenance and pre-flight check on Private Jets.
- Minor repair of faults, oxygen charging, wheel, and tire pressure check.
- Towing, push-back, and marshaling of an aircraft.
- Aircraft washing, polishing, and interior cleaning.
- Refueling and providing Ground Power Unit (GPU) for aircraft power on the ground without starting aircraft engines.
- Maintained, repaired, and rebuilt aircraft structures and fuel, electrical, and oxygen systems with Senior Technician.
Customer Service Representative
TIME DOTCOM BERHAD
01.2016 - 08.2016
- Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
- Enhanced customer satisfaction by resolving complex issues promptly and professionally.
- Adapted quickly to new technologies introduced into the call center environment, utilizing tools effectively during customer interactions.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Maintained a thorough knowledge of products and services to provide accurate information to customers.
Cashier
TESCO
Klang, Selangor
3 2012 - 12.2012
- Collect payment for goods and services, make change, and hand out receipts.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Assisted customers with returns, refunds, and resolving transaction issues.
- Processed refunds and exchanges in accordance with company policy.
Education
Diploma - Maintenance & Repair (Cat B1 & B2), Aircraft Maintenance Technology
TAFE College, Seremban
SerembanSkills
Ability to work under pressure in a fast-placed environment
Strong organizational and inventory management skills
Troubleshooting and repair
Computer Skills
Data Entry
Problem-solving abilities
Critical Thinking
Multitasking
Skillsproficiencies
Microsoft Offices, Adobe Acrobat, Canva and etc.
Practicalhistory
- SAPURA AERO SDN BHD, 08/2016 - 12/2016, Aero Handlers Trainee (On Job Training), Ground handling services to business aviation owners and clients., Routine maintenance and pre-flight check on Private Jets., Minor repair of faults, oxygen charging, wheel and tire pressure check., Provision of toilet and water service to the aircraft., Towing, pushback and marshalling of an aircraft., Aircraft washing, polishing and interior cleaning., Refueling and provide Ground Power Unit (GPU) for aircraft power on the ground without starting aircraft engines., Cleaning of cockpit windows, wings, nacelles and cabin windows., En.Rahim (Hangar Foreman), Sapura Aero SDN. BHD., 012-662 2315
Secondaryeducationalbackground
- 2009, Pernilaian Menengah Rendah (PMR), SMK La Salle, Klang, 5A & 2B
- 2011, Sijil Pelajaran Malaysia (SPM), SMK La Salle, Klang, 1A+, 1A, 2A-, 1B+, 1B, 1C & 2D
Resumesummary
Diploma in Aircraft Maintenance Technology, Experiences are Based on Different Fields of Work, RM 4500 (Negotiable)
Correspondenceaddress
No. 5, Jalan Bendahara 42, OFF Sungai Jati, Taman Mulia, Klang, 41200, Selangor D.E.
References
- Mr. Praveen Somunaidu, Team Leader, Domino’s Pizza, 012-790 5465
- Mr. Harikirushnan Gopu, Supervisor, Tesco Supermarket, 016-715 5147
- En. Syazhiral, Team Leader, TIME dotCom Berhad, 019-213 0456
- En. Despande Seroy, Manager, QST Tyre&Auto Service, 017-964 2780
- Mr. Christo Selvadass, Manager, DELL Global Business Center Sdn. Bhd., 017-303 9032
- Mr. Tharsan Raj, Operation Director, BOB Transcomp, 014-328 7543
- Mr. Thaiyalan Thangarajoo, Head Of Department, TC Truck After Sales, 012-3072883
Contactinfo
+6016-2074463, Thaneshlu_Razor@yahoo.com
Personal Information
- Age: 30 years old
- Date of Birth: 8th November 1994
- Gender: Male
- Nationality: Malaysian
- Marital Status: Single
Timeline
Parts Assistant
TC TRUCK AFTER SALES
06.2023 - Current
Mechanic
QST TYRES & AUTO SERVICES
04.2019 - 12.2021
Specialist, IT Tech Analysis
DELL GLOBAL BUSINESS CENTER SDN BHD
08.2017 - 02.2019
Customer Service Representative
TIME DOTCOM BERHAD
01.2016 - 08.2016
Transporter
BOB TRANSCOMP
1 2022 - 05.2023
Aero Handlers Trainee
SAPURA AERO SDN BHD
8 2016 - 12.2016
Cashier
TESCO
3 2012 - 12.2012
Diploma - Maintenance & Repair (Cat B1 & B2), Aircraft Maintenance Technology
TAFE College, Seremban
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