THAMESHVAREN RAMAN
IT/CIM Engineer
Kulim
Summary
Trustworthy IT Field with more than 3 years of practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Computer Integrated Manufacturing Engineer
Advanced Semiconductor Engineering
11.2024 - Current
- Developed technical documentation, including standard operating procedures, work instructions, and engineering drawings to support manufacturing operations.
- Implement new automation technology for the machines alias with automation vendors.
- Setup, Implement and testing new AMR system in the production.
- Support on MES related issues and troubleshoot further for resolution.
- Setup and configure KVM switches for new production line.
IT Engineer - Operations Specialist
Flextronics Technology Malaysia
Batu Kawan, Penang
06.2022 - 11.2024
- In charge of all IT related matters for all internal employees including higher management department
- Provide day-to-day support to ensure smooth business operations by the plant
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients
- Identifies and resolves technical issues and/or research and suggest effective solution - record down knowledge article
- IT asset management (AITAM) that includes all IT hardware and license software to record down purchase Order
- Align with other engineering team such as Test team, Process team, Quality engineering team, RnD team, SMT team and Equipment team, if necessary to troubleshoot complex technical issues regarding hardware, software application or scripting
- Manage users and computer, accounts, groups, organizational units (OUs), and other objects stored in Active Directory User and Computer (ADUC)
- Proficiency in troubleshoot in OS such linux - raspberry pi and MacOS, and Windows xp, vista, 7, 8, 10 and 11
- SNC Ticket group assignment and monitor the SLA for all the tickets closure
- Manage Production Inventory plant PC /Laptop/ Peripherals/ Scanners / Printers / TVs / Phones etc
- Level 1 & 2 application support for MES - work flow application system and ERP Application system - Oracle based system
- Mes - create work flow, Routing & User ID creation for all existing business project and new business projects
- Involve in MES UAT and implementation for every new system enhancement & new Flex Flow project setup
- New production line setup or project setup & re-layout coordination with the Process, Equipment, Facility, Vendor & IE team for IT software and hardware setup / Network point activities coordination
- Monitored IT equipment compliances' Key Performance Indicators (KPI) such as windows patching, Anti-virus - S1, Flexera - application Monitoring system, bit-locker encryption,DLP and Licensing for AD and Non-AD Computers
- Level 1 and 2 networking supporting - Troubleshoot and configured Cisco switches (Modify VLAN and IP Address) via Putty Apps
- Ability to troubleshoot DHCP, TCP/IP protocols
Application Support Engineer
Sophic Automation
04.2021 - 04.2022
- Main role as DevOps in the Intel team
- Developing Cloud based integration application - Web development expertise in front-end (Angular), SQL, Typescript, API and back-end (JAVA) Spring boot Gradle (Microservices) and MVC model
- Agile/Scrum project management framework
- Review, verify, and validate the software code developed in the project
- Troubleshooting techniques and fixing the code bugs
- Updating or creating new processes for improvement and minimizing the wastage
- Supporting and handling tickets regarding application issue
- Incidence management and root cause analysis
- Coordination and communication within the team and with customers
- Implementing various development, testing, automation tools, and IT infrastructure
- Virtualization (VMware CentOS)
Software Engineer, Internship
WAFTECH SDN BHD
06.2020 - 09.2020
- Improvised user interface and functionalities of Waftech's in house software application machine libraries
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance
- Basic software development knowledge of wafer fabrication machine and developing Robotic Process Automation
- Coordinated deployments of new software, feature updates and fixes
- Developing Object-Oriented Programming with C# in automated machine to test functionalities
- Hardware configuration and troubleshooting for semiconductor automation machine
Education
Bachelor of - Information Systems, Web Programming
UOW Malaysia KDU Penang University College
George Town, Penang 06.2020 - 09.2020
STPM - ARTS
SMJK CHIO MIN
05.2014 - 12.2015
SPM - Information Technology Stream
SMJK CHIO MIN
01.2011 - 12.2013
Skills
DevOps Practices
System Administration
IT Infrastructure
Troubleshooting and resolution
IT Compliance
Technical Support
Hardware troubleshooting
Software configuration
IT Vendor Management
Remote Support
Business Intelligence
Certification
Human Resource Development Fund Malaysia - Basic Electricity (Single Phase and Three Phase), 05/01/14
Timeline
Computer Integrated Manufacturing Engineer
Advanced Semiconductor Engineering
11.2024 - Current
IT Engineer - Operations Specialist
Flextronics Technology Malaysia
06.2022 - 11.2024
Application Support Engineer
Sophic Automation
04.2021 - 04.2022
Bachelor of - Information Systems, Web Programming
UOW Malaysia KDU Penang University College
06.2020 - 09.2020
Software Engineer, Internship
WAFTECH SDN BHD
06.2020 - 09.2020
STPM - ARTS
SMJK CHIO MIN
05.2014 - 12.2015
SPM - Information Technology Stream
SMJK CHIO MIN
01.2011 - 12.2013