Teresyah James
Administrative Executive
Kota Kinabalu
Summary
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- I believe that the learning process is something that has no end. The desire to learn and accept challenges is a key factor in improving a person`s level of ability. I am confident with my abilities and skills, I am able to give my best.
Overview
20
20
years of professional experience
Work History
Administrative Executive
Shinsung E&G Malaysia Sdn Bhd
Kota Kinabalu
01.2022 - Current
- Maintained protocol throughout routine work days and special events.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Scheduled appointments and meetings, organized materials and prepared rooms.
- Planned and executed events for employees and clients and managed logistics and vendor relations.
- Managed business travel and logistics, booking cost-effective transport and accommodation.
- Maintained organised calendar covering team meetings, trips and appointments.
- Organised office documentation for maximum efficiency and team productivity.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Tracked expenditures against budget targets and spending limits. • Took messages from clients and relayed them to relevant staff promptly.
- Visited residential properties and prepared homes for clients' arrival.
- Prepared contract drafts, purchase orders and business correspondence for team.
- Prepared homes for client arrivals and administered rental properties.
- Managed and reviewed filing and office systems.
- Reviewed legal and medical records, documents and correspondence.
- Meeting the authorities and suppliers.
- Handled the container materials shipping i.e. procurement and logistics.
- Helped and conducted job vacancy advertising, recruiting, screening, interviewing, selection and placing workers based on company recruitment criteria.
- Issued of discipline, confirmation, salary revision letter to employee.
- Managed employee’s leave entitlement and attendance records.
- Handled of monthly payroll for the part time workers.
- Handled of employee’s Socso insurance claim.
- Handled of opening bank account and registration of income tax for foreigner workers.
- Prepared the documents such as work permit, visa, etc. application for foreigner workers.
- Arranged CIDB Training for the workers.
- Issued invoices and PO
- Handled of yearly company’s vehicle licensing renewal.
- Translated any Bahasa Malaysia documents to English.
- Any other job responsibilities as and when assigned by the Project Director.
Chalet Co-ordinator
Simpang Mengayau, Kudat
Kota Kinabalu
06.2017 - 01.2022
- Created plans and communicated deadlines to complete projects on time.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Worked with customers to understand needs and provide excellent service.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Carried out day-to-day duties accurately and efficiently.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions
Confidential Secretary
Sabah Energy Corporation Sdn Bhd
Kota Kinabalu
08.2002 - 05.2017
- Directed and actioned incoming and outgoing correspondence, including postal mail, email and faxes.
- Organised personal and professional calendars, including reminders and updates for upcoming meetings and events.
- Planned and coordinated travel arrangements and logistics for out of town functions.
- Established strong professional relationships with personnel at multiple levels whilst remaining flexible to take initiative and meet tight deadlines.
- Screened incoming telephone calls and PR enquiries, directing them through appropriate communication channels.
- Recorded staff absences and communicated to affected teams.
- Organised travel arrangements on behalf of colleagues, including booking hotels, transport and restaurants.
- Ensured that documents send to Head of Division (HOD)'s approval are prepared according to the Company's Policies and Procedures.
- Helped the HOD in ensuring that all documentation changes on Work Procedures & Instructions and Quality Manual are comply with the MS ISO Standard requirements and Company Policies.
- Updated the control of quality records (if any) for identification, storage, retrieval, protection, retention time for the pertinent records of Quality Management System of the Company.
- Ensured the latest approved amended of Work Procedures & Instructions are taken into order such as upload them into the intranet accordingly.
- Ensured the master copy of the Quality Management System to be kept in electronic media and hard copies. A set of the hard copies to be issued to the relevant users.
- Helped the HOD in carrying out audit work as per schedule. (Internal Audit & Quality Management System)
- Helped the HOD in the functional aspects of the division, which includes preparation of presentation materials, working papers, documents and reports.
- Provided secretarial and administrative services to the HOD such as typing, transcribes all dictated material with a high degree of accuracy.
- Ensured timely completion of all secretarial assignments, maintain the HOD's diary on upcoming events, schedule and coordinate all the HOD's appointments and meetings (both internal and external)
Education
No Degree - Private Secretarial Certificate
AMC School of Business
Kota Kinabalu, Sabah 04.2001 -
Skills
Privacy compliance
Administrative management
Timeline
Administrative Executive
Shinsung E&G Malaysia Sdn Bhd
01.2022 - Current
Chalet Co-ordinator
Simpang Mengayau, Kudat
06.2017 - 01.2022
Confidential Secretary
Sabah Energy Corporation Sdn Bhd
08.2002 - 05.2017
No Degree - Private Secretarial Certificate
AMC School of Business
04.2001 -