Tereiz Tan Rwee Tyng
Klang,Selangor
Summary
Responsive Purchasing Assistant with 2 years of experience in Construction industry. An ambitious and enthusiastic professional, dedicated to providing outstanding cost control and vendor management. In-depth knowledge of reviewing purchase orders, invoices, sales and other reports. Exceptionally strong administration and data entry skills.
Overview
6
6
years of professional experience
4
4
Languages
Work History
Customer Service
Beezlink Resources Sdn Bhd
Klang, Selangor
01.2021 - Current
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Responded to customer requests for products, services and company information.
- Updated account information to maintain customer records.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Maintained up-to-date knowledge of product and service changes.
Purchasing Assistant
Vy Plumbing Construction Sdn Bhd
Klang, Selangor
11.2019 - Current
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Maintained complete documentation and records of all purchasing activities.
- Researched suppliers based on availability, quality, selection, and price.
- Recommended metrics for product availability, costs and delivery to advance business objectives.
- Negotiated with suppliers, vendors, and other representatives.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
Retail Executive
Ticino Paris
Klang, Selangor
01.2018 - 10.2019
- Approached browsing customers to initiate conversations to determine buying preferences.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
High School Diploma -
INTI International College Subang
SubangSkills
Pricing structuresundefined
Timeline
Customer Service
Beezlink Resources Sdn Bhd
01.2021 - Current
Purchasing Assistant
Vy Plumbing Construction Sdn Bhd
11.2019 - Current
Retail Executive
Ticino Paris
01.2018 - 10.2019
High School Diploma -
INTI International College Subang
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