Overview
Work History
Education
Skills
Timeline
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Teoh Soon Chao

Management
Alor Setar,Kedah

Overview

6
6
years of professional experience
2
2
years of post-secondary education
3
3
Languages

Work History

Technician Team Leader

JM Auto Gallery SDN.BHD
Alor Setar
08.2017 - 04.2018
  • Maintained quality assurance and customer satisfaction objectives.
  • Completed job reports and logs immediately following service calls.
  • Organized work to meet demanding production goals.
  • Performed complex mechanical alignments and equipment calibration to meet quality standards.

Service Manager

Lee Motors (Alor Setar) SDN.BHD
Alor Setar
07.2018 - 06.2019
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
  • Maintained records of service transactions and customer feedback for future reference.

Manager of Operations

Lee Motors (K) SDN.BHD
Alor Setar
07.2018 - Current
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Adjusted procedures to maximize department effectiveness.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Used [Software] to authorize and monitor purchase orders and consumables.

Education

Diploma - Automotive Mechanics

Despark Acedamy
Petaling Jaya
02.2013 - 08.2015

Skills

Management information systems

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Timeline

Service Manager

Lee Motors (Alor Setar) SDN.BHD
07.2018 - 06.2019

Manager of Operations

Lee Motors (K) SDN.BHD
07.2018 - Current

Technician Team Leader

JM Auto Gallery SDN.BHD
08.2017 - 04.2018

Diploma - Automotive Mechanics

Despark Acedamy
02.2013 - 08.2015

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