Teo Khai Pin
Penang
Summary
Results-driven Business Development and Operations Professional with extensive experience in dealer management, secondary mobile device ecosystems, and B2B/B2C sourcing. Proven track record of scaling regional sales operations, building strategic partnerships with top tech brands, and optimizing trade-in platforms. Adept at designing operational frameworks, market analysis, and risk management to drive business growth, device circulation, and operational efficiency across APAC markets.
Overview
7
7
years of professional experience
Work History
Business Development and Sales Executive
Gadget Flow Sdn Bhd
04.2026 - Current
- Spearhead business development within the mobile trade-in and secondary device sector, driving collaboration with major brands (Huawei, HONOR) and platforms (Grab, Touch 'n Go) to optimize consumer upgrade experiences.
- Manage secondary device distribution networks, implementing structured tiered incentive and rebate programs to maximize store coverage (achieving ≥80% target) and drive high-volume unit sales.
- Developed and standardized core operational frameworks, including a comprehensive device grading system (Grade S to Grade F) and official platform policies for quality inspection, anti-tampering, and after-sales warranties (e.g., Device2Cash official standard procedures).
- Lead B2B sourcing initiatives, negotiating supply contracts and conducting continuous market research to monitor pricing trends and capitalize on demand fluctuations in the used-device market.
Project Assistance Engineer (Revenue & Customer Satisfaction)
Huawei Digital Power
Kuala Lumpur
09.2025 - 04.2026
- Managed revenue performance and mitigated supply-chain risks across 10 APAC markets, ensuring operational continuity and identifying delivery bottlenecks prior to escalation.
- Developed robust KPI standards and structured customer satisfaction surveys to measure and improve service delivery.
- Partnered with regional teams to resolve complex operational issues, providing detailed performance analytics and reporting to guide senior management decisions.
Area Manager (Northern Region)
Huawei Malaysia
07.2024 - 09.2025
- Directed regional sales performance and strategic planning, utilizing deep market analysis to identify and execute on regional expansion opportunities.
- Delivered significant sales growth, achieving an 82% year-over-year increase in Q1 and a 72% increase in Q2.
- Secured the #1 ranking for sales growth in the Northern Region and achieved a top 3 national ranking across Malaysia.
- Acted as the primary point of contact for dealer relationships, rapidly resolving operational challenges and streamlining cross-functional communication to maintain high service standards.
Human Resources Department (Internship)
Sophic Automation
01.2023 - 04.2023
- Supported day-to-day HR administrative functions, optimized payroll processing coordination, and enhanced internal workflows to maximize administrative efficiency.
- Coordinated end-to-end recruitment pipelines, managed candidate scheduling, and maintained meticulous, accurate employee data and compliance documentation.
Purchasing Department (Admin)
Eonmetall Group Bhd
01.2019 - 01.2020
- Streamlined procurement operations by efficiently managing Purchase Orders (PO) and Sales Orders (SO), maintaining precise records for end-to-end sales and fulfillment tracking.
- Assisted in comprehensive supplier evaluation metrics, inventory planning workflows, and cost-benefit procurement analysis to ensure highly cost-effective purchasing cycles.
Education
Bachelor Degree - Business Administration
University Tunku Abdul Rahman
01-2024
Skills
- Business Development
- B2B Partnerships
- Sales Strategy & Growth
- Trade-In Solutions
- Supplier Sourcing
- Dealer & Channel Management
- Risk Management
- Customer Satisfaction
- Strategic Planning
- Market Research & Analysis
- Data Analysis
- Performance Reporting
- KPI Optimization
- Supply chain management
- Customer relations
Custom Section
Business Development, B2B Partnerships, Sales Strategy & Growth, Trade-In Solutions, Supplier Sourcing, Dealer & Channel Management, Risk Management, Customer Satisfaction, Strategic Planning, Market Research & Analysis, Data Analysis, Performance Reporting, KPI Optimization
Websites, Portfolios and Profiles
linkedin.com/in/teokhaipin
Timeline
Business Development and Sales Executive
Gadget Flow Sdn Bhd
04.2026 - Current
Project Assistance Engineer (Revenue & Customer Satisfaction)
Huawei Digital Power
09.2025 - 04.2026
Area Manager (Northern Region)
Huawei Malaysia
07.2024 - 09.2025
Human Resources Department (Internship)
Sophic Automation
01.2023 - 04.2023
Purchasing Department (Admin)
Eonmetall Group Bhd
01.2019 - 01.2020
Bachelor Degree - Business Administration
University Tunku Abdul Rahman