E-commerce student with hands-on experience in online tutoring and direct online sales. Handles scheduling, customer follow-up, product promotion and progress tracking through digital tools. Brings analytical thinking, clear communication and a practical approach to online business tasks.
Overview
1
1
Language
1
1
year of professional experience
Work History
Online tutoring
self-employed
09.2025 - Current
Coordinated online tutoring by scheduling sessions, designing lessons, and creating digital materials to enhance student learning.
Monitored learning progress and performance, adapting lesson content to better align with individual student needs.
Prepared revision notes, exercises, and presentations to strengthen student understanding and engagement.
Engaged with students and parents via online platforms, addressing enquiries and resolving scheduling issues to ensure smooth tutoring experiences.
Used digital tools to organise materials, maintain student records, and manage day-to-day tutoring activities.
Online tutoring
TQG(Total Quality Group)
55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
11.2025 - 03.2026
Promoted Amway products through online channels and social media daily, increasing brand visibility and engagement.
Built and maintained customer relationships through regular communication, product updates and personalised follow-ups to encourage repeat purchases and referrals.
Shared product information and tailored recommendations with potential customers, enhancing their purchasing decisions.
Responded to enquiries via online messaging platforms, providing tailored product recommendations to meet customer needs.
Enhanced skills in product presentation and digital communication while managing a part-time business.
Part-time
Education
Bachelor - Bachelor of Management in E-Commerce (Honours)
Xiamen University Malaysia
07-2027
Skills
Social Media Marketing – Promoted Amway products through social media and online channels to increase product visibility and customer engagement
Online Sales & Product Promotion – Shared product information and promoted suitable products to potential customers based on their needs and preferences
Customer Relationship Management – Maintained regular communication with customers through follow-ups, product updates, and personalised messages to encourage repeat purchases and referrals
Online Customer Service – Responded to customer enquiries through online messaging platforms and provided relevant product information and recommendations
Product Recommendation – Identified customer needs and provided personalised product suggestions to support their purchasing decisions
Digital Communication – Communicated with customers, students, and parents through online platforms to provide information, answer questions, and resolve issues
Digital Content Preparation – Created digital learning materials, revision notes, presentations, and product-related information for online communication
Language
Chinese- mandarin-English – Malayu
Project
Database Assignment | Project Leader, Designed a database structure to manage key business information such as customers, orders, products, and delivery records., Organised data relationships and table structures to improve the accuracy and efficiency of information management., Coordinated project tasks, deadlines, report preparation, and presentation activities among team members., Reviewed the final database design and report to ensure data accuracy and consistency.
Entrepreneurship Assignment | Project Leader, Developed a business proposal by identifying customer needs, target markets, and potential digital business opportunities., Contributed ideas for online promotion, customer engagement, and business operations., Planned project milestones and internal deadlines for the report and presentation., Assisted with team coordination, meeting preparation, and presentation practice.
Community Service Project | Sponsorship & Fundraising: Reached out to potential sponsors and donors to obtain financial support and project materials., Personally secured RM700, contributing approximately 23% toward the team’s RM3,000 fundraising target.Presented the project’s objectives and sponsorship needs to potential sponsors through direct communication. Coordinated with team members to manage sponsorship progress and ensure required resources were obtained.
Technical / E-Commerce Skills
Online Customer Engagement
Product Promotion
Basic Data Analysis
Microsoft Excel
Canva
Basic SQL
Basic Python
Available Internship Dates
School intended period
15 Feb - 28 Mar 2027 (full-time)
Available to commence from 25 Jan 2027 if an earlier start is preferred, subject to discussion.
Timeline
Online tutoring
TQG(Total Quality Group)
11.2025 - 03.2026
Online tutoring
self-employed
09.2025 - Current
Bachelor - Bachelor of Management in E-Commerce (Honours)