Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic
TENGKU NUR SHAZWANI BINTI TENGKU SHAIFFUL BAHRI

TENGKU NUR SHAZWANI BINTI TENGKU SHAIFFUL BAHRI

Health Planner
Alor Setar,Kedah

Summary

Dynamic Health Planner at Coway (M) Sdn Bhd, recognized for enhancing customer satisfaction through effective communication and problem-solving. Achieved consistent sales targets by leveraging product knowledge and fostering community engagement. Proven ability to build strong client relationships and implement creative solutions, ensuring successful outcomes in high-pressure environments.

Overview

15
15
years of professional experience
2
2
Languages

Work History

Health Planner

Coway (M) Sdn Bhd
Alor Setar, Kedah
11.2018 - Current
  • Result increased customer satisfaction rates through timely communication and follow-up services.
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Led team meetings focused on sales techniques and product features, boosting overall team performance.

Meeting Planner

Holiday Inn Kuala Lumpur Glenmarie
Shah Alam, Selangor
06.2010 - 12.2010
  • Coordinated special events, achieving high levels of attendee satisfaction and generating publicity opportunities.
  • Developed comprehensive event timelines, ensuring seamless execution of all logistical elements from start to finish.
  • Built strong relationships with clients by consistently delivering exceptional service and exceeding expectations throughout the planning process.
  • Implemented creative solutions to address challenges or obstacles encountered during the planning phase or on-site at events.
  • Facilitated clear communication between all parties involved in the event planning process, fostering collaboration and efficient decisionmaking.

Education

Diploma - Communication And Media Studies

Universiti Teknologi Mara (UiTM)
Alor Gajah, Melaka, Malaysia
04.2001 -

Skills

Community engagement

Quality improvement

Customer service

Problem-solving

Customer engagement

Cross-selling products and services

Customer relationship building

Product description

Sales strategy development

Closing techniques

Sales software proficiency

Consultative selling

Lead conversion strategies

Sales expertise

Product and service knowledge

Software

Microsoft Office

Canva

Timeline

Health Planner

Coway (M) Sdn Bhd
11.2018 - Current

Meeting Planner

Holiday Inn Kuala Lumpur Glenmarie
06.2010 - 12.2010

Diploma - Communication And Media Studies

Universiti Teknologi Mara (UiTM)
04.2001 -

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TENGKU NUR SHAZWANI BINTI TENGKU SHAIFFUL BAHRIHealth Planner