Tengku Shamsul Khaidir

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Improved hospitals satisfaction by addressing and resolving complaints promptly.
• Developed strong working relationships with staff, fostering a positive work environment.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Offered hands-on assistance to hospitals, assessing needs, and maintaining current knowledge of consumables preferences.
• Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues especially for discontinued items a.k.a replacement items
• Centralized purchasing and strategic sourcing implementation. (It & non-IT related items)
• To apply GST relief for selected medical equipment
• Negotiation process before purchase.
• Arrange for demo unit or sample before purchased.
• Evaluation reports for demo items.
• Process all purchase requisition in 3 workings days.
• Purchase requisition (PR) & purchase order (PO) issued via system.
• Tender evaluation to select the most compatible vendor.
• Background checking or site visit before awarding tender. (Due diligence / pre-qualified
• Drafting contract / agreement for the successful bidders.(with Legal Department)
• Update vendor evaluation & new registered supplier
• Outsourcing to the corporation. (3rd party)-security / cleaning services / parking operator & consultants.
• To liaise & comply with MSQH and JKKP requirement.
• CKAP submission for any ward expansion
• Clinical waste & general waste disposal - Sustainability input
• Implementation if new procurement system (fisicien to CPlus) it’s a web-based system – 1 platform for all 18 hospitals nationwide. (Pantai/Glenagles/Prince Court/Timberland Hospitals & Island Hospitals).
• Integration of system for the taken over hospitals to Cplus system. - for Consumables item & vendors
• Briefing guidance & UAT test done with all hospitals procurement on the new system.
• To ensure all consumables / equipment are registered with valid MDA availability before been purchased by the hospitals as guidelines from KKM.-Compulsory.
• To consolidate & ensuring consignment items purchased by the hospitals are all at the same cost . (ala-carte & package)
• Enforcement of centralized code creation – all item planned to be purchased by the hospitals must request item code from group.
• Objective is to ensure code is created based on 1 to 1 item. – all item description will have brand / manufacturer details & product code)
• No duplication of codes – we can avoid several codes created for the same item.
• Another fulfillment is it will also contribute to pricing monitoring – all business unit will share the same price list and enjoy the same rate of discount & bonus.
• To recognize vendor with most proven track records & outhorised distributors for the products.
• Reporting will be based on good receive note (GRN) done by hospitals & from there we can do analysis on the buying pattern to forecast potential future cost saving.

Sustainability achievements 2022/2023.

• Sustainability / ESG contributation done for Ihh healthcare - inclusive of 16 hospitals. - as requirement from Bursa Malaysia
• Stop usage of virgin plastic single use water bottle for f&b.
• Source & replaced with water dispenser and material with lower carbon footprint to produce - (tetra pack paper packaging).
• The end of plastic cutlery's for f&b. Discontinue all plastic f&b cutlery's & eating utensils change to biodegradable material such as paper / cornstarch & bagasse item.
• Go green, to reduce the monthly electricity consumption used by all hospitals. -to install solar panels as method of energy saving & part of sustainability program. - Completed for Prince Court

• Negotiated favorable contract terms with vendors, leading to significant cost savings while maintaining product quality and timely delivery.
• Negotiated high-value contracts with new clients, substantially increasing revenue.
• Optimized supply chain operations, ensuring seamless product availability and customer satisfaction.
• Responsible for handling client's requirement / request with related and procurement matters.
• Facilitate, administer and coordinate maintenance for Service Level Agreement (SLA) , tenancy agreement, services contract, cleaning contract, security contract, canteen contract, multi purpose printers & etc.
• Application and maintenance of licenses, registration permits, etc as required for the company's operation, I.E. Private jetty license, water license, scrap dealer license, electrical license, business license and etc.
• Coordination & liaison with relevant parties and agencies towards issuance of certificate of occupation (cfo) for building and structural in the yard.
• Maintaining good relationships with local authority’s, police, fire brigade & maritime.
• Responsible for renewing insurance coverage for the office & yard. (all risks coverage, equipment all risks, fire & allied perils)
• Sourcing for car rental & accommodation for the company & client. (petronas, shell sarawak & murphy oil.
• Responsible for renovation arrangement. (fixed line, network, electrical wiring, workstation & furniture’s)
• Process owner of business continuity plan (BCP) - Procurement
• Support for offshore project- logistic, accommodations, hotel bookings, ppe equipment's.

• Tracked purchase orders and followed up with vendors and carriers to support timely deliveries.
• Developed and maintained detailed records of all procurement activities for accurate tracking and reporting purposes.
• Maintained up-to-date database of suppliers, vendors and contracts to support accurate recordkeeping.
• Established relationships with vendors and suppliers to streamline procurement operations.
• Facilitated transparent bidding processes for supplier selection, ensuring fairness and adherence to established guidelines.
• Negotiated favorable contracts with vendors for long-term supply agreements, securing stable pricing and reliable product availability.
• Researched and identified potential new suppliers to increase vendor base.
• Managed a diverse portfolio of suppliers, ensuring timely delivery of goods and services at competitive prices.
• Improvise whistle blowing policy
• Implement gifts policy
• Clean desk policy
• Outsourcing new vendors for stationery (1 contracts)
• Attend MICG courses on procurement issue & development.
• Sourcing for new vendors with the best costings.
• Public tender process for the high value purchases.
• Tender evaluation to select the most compatible vendor.
• Background checking or site visit before awarding tender. (due diligence)
• Reinstatement works for old office at faber tower building in Taman Desa.
• To handover old office lots & obtaining rental deposit of 500k.
• Ready to be audited 4 times yearly, by bnm, iso, cimb & pwc.
• To implement e-procurement system in 2012
• To implement fixed asset tracking module / system in 2012
• To implement outsourcing to the corporation. (3rd party)
• Fixed asset managements (updating new purchased asset in system, monitoring asset movements & asset disposal). For new office in Bangsar South
• Support company objective on setting up new kiosk in klang valley strategic location. (touch n go spot)
• To update vendor management system (evaluate vendor performance and feedback)

• Reduced operational costs with thorough budget analysis and expense tracking, optimizing resource allocation.
• To ensure all office equipments and automation is in ready mode for all end users.
• To plan preventive maintenance to avoid breakdown or interruption in daily work process.
• Ensuring all stocks of stationeries and others are always available.
• Monitoring level of supplies for pantry and others.
• All meeting rooms is ready for usage.
• Maintaining corporation vehicle. On time servicing and proper record on the usage.
• Procurement and asset monitoring
• To perform procurement needs and provide advisory role to end users in entire corporation.
• Day-to-day procurement function and to update the asset listing for all purchase items
• Review completeness of requisitions with regard to scope of service, specifications material quantities and any special requirements
• Prepare for issuance of invitation to bid in accordance with established procurement policies and procedures
• Conduct functional review with legal & contracts, finance & accounting and other functional sections
• Responsible for technical and commercial evaluation, negotiation and contract.
• Coordinate procurement activities with end users in order to operate within budgeted amount.
• Liaises with contracted vendors.
• To ensure procurement process in achieving deliverables and meeting key performance indicators
• Initiates actions for improving vendor delivery-on-time. Implements procurement strategy to ensure meeting cost saving target
• First-level negotiation of price, payment terms, and other delivery-related terms with selected vendors using applicable negotiation.
• Assists in implementing vendor quality programs and continuous improvement processes
• Maintains strong vendor relationships.
• To review vendor or supplier capability to response to corporation request.

• Improved collections success by implementing effective strategies for contacting delinquent clients and negotiating payment plans.
• Maintained accurate records of all collection activities, ensuring compliance with company policies and industry regulations.
• Monitoring credit card possibility of fraud cases.