KEY STRENGTHS & PROFESSIONAL CERTIFICATION: -Experience to support customer site and managed client wifi internet. -Experience to work with network engineer and troubleshoot La1 and L2 network. -Experience to managed Cisco router/switch, Nortel switch Baystack and Fiber Optic connectivity. -Experience and exposed to managed Bluecoat Content Filtering (Bluecoat Proxy SG) as include on daily job description currently. -Known to basic concept of firewall technology that currently managed as request by user/customer. -Able to work independently as well as in a team or with minimum supervision. -Education based: Cisco Certified Network Associates (Exploration). -Willing to learn new technology during work task given. -Cisco Certified Network Associate (CCNA) Holder Date Issue from 16 March 2012 – 16 March 2015. -Participant of Cisco Specialist Training program under KnowledgeCom Sdn Bhd from 13 February 2012 – 20 April 2012