Hello my name is Tengku Zefri. I am 22 years old. A fresh university student looking for an experience to work in the aviation industry. I am a very hardworking person and proven ability to provide the best customer service, organizational and relationship building capabilities.
- Assessed customer needs and preferences ..
- Recorded accurate orders, managed the cash/credit card payments - maintained a good working environment for the staff .
- Cater to all customers needs and resolve service issues in a timely manner - Exceeded the sales target multiple times.
- Created a warm welcoming environment for customers and received staff of the month.
- Provided positive experience for customers, maintaining positive and professional attitude.
- Cater to all customer's requests.
- Cleaned and organize the restaurant keeping the standards.
- Learned and experienced a lot during my internship especially about customer services and how to manage the constant orders .
- Assisted in the kitchen and developed strong knowledge on the menu.
- Prepare drink according to windmills menu such as mocktails, coffee & etc. - Consistently provide prompt customer service and maintain customer satisfaction.