Teng Jone Wayne
Credit Analyst
Summary
With 8+ years of experience as an analyst in diverse industries, I have developed strong skills and gained valuable insights into data analysis. Recognized as the winner of the Innovation Contest at a prior company, demonstrating my ability to think creatively and drive meaningful change. Additionally, I actively contribute to the TEDx organization as a member of the Partnership Team, fostering collaboration and bringing inspiring ideas to life.
Overview
11
11
years of professional experience
1
1
Certification
3
3
Languages
Work History
Assistant Manager
Clark's
07.2023 - Current
- Conducting analysis of credit and receivable data and preparing related reports
- Reviewing processes and workflows to enhance control and efficiency, while providing backup support for the APAC credit function
- Coordinating with regional credit teams and other departments for special cases and assisting headquarters with global credit administration tasks
- Monitoring and maintaining the credit management system
Credit Analyst
Air Products
08.2019 - 06.2023
- Perform credit evaluation of customers and extend credit limit / payment term in line with company's policies and guidelines
- Accurately research and review credit histories of new and existing customers and append the respective credit risk rating profile in SAP
- To exercise judgment based on defined practices and policies, weigh the options available and recommend the appropriate course of actions to the businesses
- Support the process for calculating and recording the monthly reserve for bad debts
Business Analyst (Small Merchant JAPA)
American Express
10.2018 - 08.2019
- Identify, analyze, and interpret trends or patterns in complex data sets and provide ongoing reports
- Manage Small Merchant Group (SMG) capacity planning, occupancy tracking and consolidated performance dashboard
- Provide campaign downstream metrics analysis, report, dashboard, merchant data support to other stakeholders
Business Travel Account Analyst
American Express
07.2017 - 10.2018
- Build expertise in reconciliation process and payments and conduct ongoing training with clients
- Build subject matter expertise and knowledge by proactively engaging in production service delivery
- Time to time reviewing of portfolio and provide insights on strategize new business plan
Senior Credit Analyst
Coway
12.2013 - 02.2017
- Setting up the system to assess the creditworthiness of new and existing customers
- Provide on site training to company sales group on the credit policy and procedure
Education
Business Management -
Sheffield Hallam University
High School - undefined
Saint Gabriel High School
Skills
Flexible Problem-Solving
Credit Risk Assessment
Client Support
SAP Proficiency
Microsoft Office Proficiency
Team Management
Process Optimization
Sales Performance Reporting
Certification
Certified International Credit Professional (CICP)
Accomplishments
- Project PINE: Led an initiative to re-engage dormant accounts, successfully reactivating approximately US$5 million in spending through targeted outreach and incentive programs.
- GIRO Initiative: Analyzed client payment patterns and spearheaded a campaign to promote AutoPay/Direct Debit adoption, resulting in US$7.5 million collected before the due date , improving cash flow and reducing overdue accounts.
- FICO Score Implementation: Streamlined credit assessment by automating credit checks using FICO Score, reducing turnaround time from 3 days to just 1 day , enhancing operational efficiency and decision-making speed.
Timeline
Assistant Manager
Clark's
07.2023 - Current
Certified International Credit Professional (CICP)
07-2022
Credit Analyst
Air Products
08.2019 - 06.2023
Business Analyst (Small Merchant JAPA)
American Express
10.2018 - 08.2019
Business Travel Account Analyst
American Express
07.2017 - 10.2018
Senior Credit Analyst
Coway
12.2013 - 02.2017
High School - undefined
Saint Gabriel High School
Business Management -
Sheffield Hallam University