TE KIET YAOW
Singapore 762430
Summary
Detail-oriented and proactive Sales Coordinator with 2 years of experience in sales support, customer service, and administrative tasks. Skilled in coordinating sales processes, managing customer relationships, and ensuring smooth communication between internal teams. Achieved significant improvements in order processing efficiency and customer engagement.
Overview
3
3
years of professional experience
Work History
Sales Coordinator
PGS Design Pte Ltd
, SG
06.2023 - Current
- Coordinate sales operations, including order processing, invoicing, and delivery schedules.
- Communicate with customers by answering calls, responding to emails, and acting as the primary liaison between the company and key customers.
- Handle customers' inquiries, provide quotations, and process orders.
- Work closely with other department teams to ensure orders are completed in a timely manner.
- Reviewed and analyzed the customer's complaint, and followed up on post-sale activities.
Supervisor
YES PC SUPPLIES
10.2021 - 04.2023
- Maintaining daily activities and managing staff in the shop.
- Handle and maintain relationships with suppliers and customers.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Source new suppliers and customers.
- Training new staff members and scheduling shifts.
- Addressing customers' requests, comments, and complaints.
- Keep up to date on computer trends and prices.
Education
Bachelor Of Business Administration (Hons) - Banking And Finance
Multimedia University (MMU)
01.2019
Skills
- Sales Coordination and Support
- Order processing and invoicing
- Customer Relationship Management
- Cold calling
- Working under pressure
- Microsoft Office
Languages
Chinese (Mandarin)
First Language
English
Advanced (C1)
C1
Malay
Proficient (C2)
C2
Chinese (Cantonese)
Elementary (A2)
A2
ABOUT
- Date of Birth: 1 January 1994
- Age: 31
- Expected Salary: SGD 3000
Timeline
Sales Coordinator
PGS Design Pte Ltd
06.2023 - Current
Supervisor
YES PC SUPPLIES
10.2021 - 04.2023
Bachelor Of Business Administration (Hons) - Banking And Finance
Multimedia University (MMU)