Experienced Operation & Maintenance Manager with a proven track record of effectively overseeing and managing maintenance activities to ensure optimum operation of equipment and facilities. Successfully developed and implemented maintenance strategies, led teams, and coordinated with various departments to consistently deliver high-quality results. Demonstrated expertise in troubleshooting complex issues, reducing downtime, and optimizing operational efficiency. Seeking a challenging role to leverage extensive experience and drive continuous improvement, ultimately achieving organizational objectives.
Overview
17
17
years of professional experience
Work History
Operation & Maintenance Manager
Pan Engineering Services Sdn Bhd
01.2019 - 07.2024
Plans, schedules, conducts, and coordinates the technical and management aspects of the assigned projects
Monitoring & Maintain Fire Alarm System & Equipment
Attend & Troubleshooting Fire System & Escalate with a full report on Fire Prevention System Condition
Analyse theVESDA Aspiration system's faulty
Analyse Fire Alarm System such as NOTIFIER & FIKE
CLARKE Fire Pump Engine Maintenance & Condition
AC Fire Pump Maintenance & Condition
Manages the Technical Supervisors and Technicians to get up-to-date information for forecasting site progress on a daily, weekly, and monthly basis
Receives all the equipment, materials, and tools as requested and reconciling them with the requested orders to ensure accuracy, completeness, and condition of items
Ensures that all the necessary materials required to start the work for the day have been acquired and made ready at least one or two days beforehand to ensure quick deployment at the start of the work to maximize time on site
Ensures that the team on site has the required knowledge for installation, testing, and commissioning of the system and provides any assistance if requested and when required
Knows the work to foresee any problems during the installation so that proper corrective action can be undertaken to resolve the issue
This includes coordinating with the required onsite people to find a solution to the problem.
Maintains an accurate attendance of employees on-site
Completes all the tasks required and requested and reports their status during the weekly meeting and as per the requirement of the site
Ensures that the standard of the installed works is by the technical and quality specification of the contract and that quality of workmanship is maintained at high standards
Keeps track of order variations on site and coordinates with the proper personnel for ordering the materials and ensuring prompt delivery to site
Resolves all issues that the Site team might face during installation, testing, and commissioning of the project phases
Ensures that all unresolved site issues are promptly conveyed to the Division Manager to be resolved promptly as per standard procedures
Approve as-built drawings and ensure that drawings are produced in a way that is useful for commissioning, maintenance, and handing over to the client
Attends all the internal and/or external meetings as required/requested by the Client, Consultant or Division Management
Ensures all the works will comply with the NFPA Standards or UL FM Standards or MS SIRIM Standard and Comply with Malaysia Fire & Rescue Department
Performs other related duties as assigned by the Management.
Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Supervised employee performance, preventive maintenance, and safety.
Planned scheduled maintenance outages as part of preventive maintenance program.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
Procured pricing information from various vendors to support cost-effective purchasing.
Delegated tasks to carefully selected employees in alignment with resource management goals.
Prepared and reviewed maintenance contracts with external service providers to offer mutually binding agreements.
Manage a number of Compassionate facilities.
Project Coordinator
Pan Engineering Sdn. Bhd.
01.2018 - 01.2019
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Kept projects on schedule by managing deadlines and adjusting workflows.
Maintained database and spreadsheets with accurate inventory and status.
Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
Kept corporate and client information confidential, adhering to data safety measures.
Assisted with onboarding newly hired staff members and coached on task prioritization.
Tracked hours and expenses to keep project on task and within budgetary parameters.
Wrote, updated and maintained project documentation.
Partnered with project team members to identify and quickly address problems.
Determined and scheduled priorities as required to progress engineering work.
Monitored installation of materials and equipment for compliance with drawings and specifications.
HR & Administration Manager
Kuala Lumpur Global Interchange
09.2016 - 03.2017
Strategically plan human resource strategies in support of organizational goals
Manage organizational change to increase employee satisfaction and productivity
Identify opportunities for improving, developing and conserving human resources
Demonstrate ability to use data and statistics to solve real-world HR problems
Structure competitive compensation packages, and measure their success
Leverage advanced knowledge and skills to succeed as a senior VP of HR
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Plan, develop, organize, implement, direct and evaluate the organization's administration function and performance
Participate in the development of the corporation's plans and programs as a tactical partner in evaluating and advising on the impact of long-range planning and regulatory action on the areas of responsibility
Develop credibility for the administration group by providing timely and accurate analyses of budgets, project proposals and business trends in the multiple administrative areas in order to assist the CEO/president and the board and other senior executives in performing their responsibilities
Enhance and/or develop, implement and enforce policies and procedures of the organization by way of systems that will improve the overall operation and effectiveness of the corporation
Of particular note would be the use of external, proprietary software for facility, logistics, contracts, real estate and human resource management
Establish credibility throughout the organization and with the board as an effective developer of solutions to administrative business challenges
This would include the assessment of 'outsourcing' of the various activities and functions if such external support would be the most effective method of providing the proper level of services at the appropriate cost
Provide technical/professional advice and knowledge to others within the various administrative areas and discipline
Continual improvement of the budgeting process for the administrative operation through education of department managers on budgetary issues impacting their budgets and ongoing departmental performance to the budget.
Operation Manager
Synphony Parks & Recreation Sdn Bhd
05.2014 - 08.2016
Responsible in Operation Coordination & Supervision include coordinate, manage & monitor works in various departments
Responsible and Lead Technical Team for Company Asset Maintenance and Parts Warehouse Management
Responsible for Operation and Technical Staff Training & Motivation
Review financial statements and data
Utilize financial data to improve profitability
Prepare and control operational budgets by inventory controls
Plan effective strategies for the financial well being
Improve processes and policies in support of organizational goals
Formulate and implement departmental and organizational policies and procedures to maximize output
Monitor adherence to rules, regulations and procedures
Plan the use of human resources
Organize recruitment and placement of required staff
Establish organizational structures
Delegate tasks and accountabilities
Establish work schedules
Supervise staff
Monitor and evaluate performance
Coordinate and monitor the work of various departments involved in operation, services, maintenance and service delivery
Monitor performance and implement improvements
Ensure quality of products
Manage quality and quantity of employee productivity
Manage maintenance of equipment and machinery
Provide technical support where necessary
Monitor, manage and improve the efficiency of support services such as IT, HR, Accounts and Finance
Facilitate coordination and communication between support functions
Manage customer support
Plan and support sales and marketing activities
Liaison with top management
Assist in the development of strategic plans for operational activity
Implement and manage operational plans.
Project Coordinator
Elite Venture Sdn. Bhd.
12.2008 - 01.2011
Responsible in Project Coordination, Operation & Management in a good and smooth operation side
Work closely with inspectors, inspection program coordinator, installation crew, foremen, area supervisors, and yard personnel
Manpower, Safety & Paperwork
Develop and implement Quality Control program to ensure safe and satisfactory works are done for Clients
Responsible for Key Performance Indicators associated with performing QC audits in accordance with audit schedules, and others as they arise
Provide rigging and all input for all related work scopes in line with the project's processes and procedures
Ensure effective and efficient delivery of services
Perform internal and external audits by working with contractors, departments, and/or QC processes to support a culture change by promoting the implementation of quality processes into the work practices of all individuals
Identify equipment requirements for projects
Raise job cards for inclusion into construction work packs
Plans, organizes, schedules activities of craft personnel for the project works
Witness & Monitor all of daily activities
Assist section head in establishing priorities, making improvements on work method, inspect & confirm specifications
Closely monitor and inspect work done for multi-trade users (E.g.: piping, electrical & insulation)
Coordinate site modification work
Attend weekly meeting, discusses site work process and plan manpower, materials & site safety regulations
Establish and perform field audits to ensure works are accurate and matches what is in the tracking system
Identify areas of deficiency and resolve non-compliance in a professional manner
Prevent future recurrence of the non-conformity by enforcing procedures and specifications to improve the quality system, or making recommendations to amend procedures to achieve Operational Excellence
Ensure that only up to date and approved specifications, quality procedures, work instructions and forms are used
Promote a positive HSES culture in the workplace by proactively following HSES policies, procedures, and standards
Reports on the performance of the Quality System to the Service Manager for review and as a basis for improvement to the system
Contribute to the development and achievement of goals and strategies by actively participating in the area team meeting and by implementing strategies and business plans
Maintain reliable auditing system to track works done
Prepare reports on a timely manner and make recommendations as required
Applies innovative thinking to generate solutions to complex issues in order to produce value to the business
Oversees the satisfactory resolution of issues at intermediate levels
Propose solutions for continuous improvements and growth
Escalate problems to Service Manager when required.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Operation Co-ordinator
DayaPetro Sdn.Bhd.
01.2008 - 11.2008
Provide support to manager
Enforce the station procedure, staff communications, customer service and relations
Responsible for station shop groceries stock control and inventory
Responsible on station & staff welfare & safety
Assist in fuel and stock orders and monitoring price and monthly margins
Responsible for daily and monthly cash flow and records.
Implemented troubleshooting, root cause analysis and issue resolution.
Oversaw day-to-day operations of large teams across several sites.
Education
Diploma in Engineering (Mechanical) -
Universiti Teknikal Malaysia Melaka
Malacca, Malaysia
01.2011
Primary/Secondary School/SPM/'O' Level in Sciences - Mechanical Engineering
SEK.MEN. TEKNIK SELANGOR SG.BULOH
Selangor, Malaysia
12.2001
Skills
Building Reports Web Based Inspection
NFPA
ULFM
MS SIRIM (Fire Prevention)
Basic CLARKE Fire Engine Pump
AC Fire Pump System
Fire Miks Foam System
Materials Requisition
Facilities Maintenance
Employee performance assessment
Additional Information
MYR 7,700, Kuala Lumpur, Selangor, Putrajaya, MBOT Registered Certified Technician in Building & Construction Technology Reg. No. QT20110112, To seek a career in the any industry that would utilize my engineering skills, while contributing to organizational goals.
Languages
Bahasa Malaysia
English
Personal Information
Expected Salary: MYR 7,700
Date of Birth: 05/14/84
Timeline
Operation & Maintenance Manager
Pan Engineering Services Sdn Bhd
01.2019 - 07.2024
Project Coordinator
Pan Engineering Sdn. Bhd.
01.2018 - 01.2019
HR & Administration Manager
Kuala Lumpur Global Interchange
09.2016 - 03.2017
Operation Manager
Synphony Parks & Recreation Sdn Bhd
05.2014 - 08.2016
Project Coordinator
Elite Venture Sdn. Bhd.
12.2008 - 01.2011
Operation Co-ordinator
DayaPetro Sdn.Bhd.
01.2008 - 11.2008
Diploma in Engineering (Mechanical) -
Universiti Teknikal Malaysia Melaka
Primary/Secondary School/SPM/'O' Level in Sciences - Mechanical Engineering
SEK.MEN. TEKNIK SELANGOR SG.BULOH
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