Tay Sieu Kim

Year 2008 - 2013.

Current Account Officer.

• Conducted interviews with customers to open current accounts.
• Processed inward clearing cheque
• Process cheque book application and collection

Year 2013–2018.

Deposit Advisor

• To promote deposit product and assisting in achive branch target

Year 2018–present.

Assistant Branch Manager.

• Assisted branch manager in overseeing daily operations, service delivery, and sales targets.

• Maximised customer engagement and satisfaction by delivering excellent customer service.
• Addressed customer inquiries about products and accounts
• Opened new accounts for customers at branch
• Identified and provided sales leads and referrals to personal banker to enhance client relationships.
• Collaborated with team members to achieve target results.
• Update branch mechandising
• handle cheque book collection

• Processed accounts payable transactions to ensure timely payments.
• Executed billing processes to ensure accurate invoicing.
• Reconciled bank statements monthly, identifying discrepancies and resolving them promptly to keep accounts balanced.