Tay Yon Chain
Johor Bahru
Summary
Seeking a challenging career and secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
8
8
years of professional experience
Work History
Supervisor of Operations
Craftsmen Specialty Coffee
03.2023 - 09.2024
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Consultant
Ambitious academy
04.2022 - 01.2023
- Company Overview: Education
- - outdoor sales attract student come and study our course
- - marketing our page to public
- Education
Barista
The Brewmen
05.2020 - 02.2022
- Company Overview: Food & Beverage / Catering / Restaurant
- - mainly on coffee flavoured more than latte art
- - manage and order stock
- - Hand brewing skills
- - calibration
- - basic knowledge on cupping
- - Design and advise new beverage
- Food & Beverage / Catering / Restaurant
Financial Services Practitioner
SP Advisory Sdn Bhd
04.2018 - 06.2020
- Company Overview: Banking / Financial Services
- - Outdoor sales Service
- - Giving customer info how to financial their money
- - interview new workers
- Banking / Financial Services
Supervisor
Sk Hampers
01.2019 - 02.2019
- Company Overview: Advertising / Marketing / Promotion / PR
- - Giving instruction to promoters
- - Order and modify the stock
- - Calculate and holding the daily sales and report to head office
- - Promote Hampers to customers
- - Success deal 50k sales for the company
- Advertising / Marketing / Promotion / PR
Marketing Executive
Cambridge Assessment Charity Dinner
02.2018 - 05.2018
- Company Overview: Advertising / Marketing / Promotion / PR
- Doing Assessment of Applied Business Challenge when year 3
- We have a team, The Marvelous of 6 people and I was the marketing executive for promoting the charity dinner to college and public
- In the end, we success the assessment and collect 90k fund to the Lions Club to purchase 2 Dialysis Machine to their dialysis center
- Advertising / Marketing / Promotion / PR
Barista / Shop Manager
Journey Dot Com
11.2017 - 02.2018
- Company Overview: Food & Beverage / Catering / Restaurant
- Food & Beverage / Catering / Restaurant
Barista
Faucaulty of caffeine/ Replacement
11.2016 - 12.2017
- Company Overview: Food & Beverage / Catering / Restaurant
- Food & Beverage / Catering / Restaurant
Education
Bachelor's Degree - Marketing and Management Innovation
Sunway University College
01.2018
Skills
- Sales technic
- Management skills
- Supervise shop and workers
- Ability to work independently or as part of a team
- High communication skill with clients and customers
Accomplishments
- Marketing Executive, Charity ‘Give You Share, Show you Care’ Fundraising Dinner for Lions Club Dialysis Center, Achieve collect RM 90,000 to purchase 2 dialysis machines.
- Supervisor, Sales of hampers achieve the final target and success deal RM 50,000 single sales for the business.
Personal Information
Date of Birth: 05/30/94
Preprofessionalexperience
Barista, 5 years
Timeline
Supervisor of Operations
Craftsmen Specialty Coffee
03.2023 - 09.2024
Consultant
Ambitious academy
04.2022 - 01.2023
Barista
The Brewmen
05.2020 - 02.2022
Supervisor
Sk Hampers
01.2019 - 02.2019
Financial Services Practitioner
SP Advisory Sdn Bhd
04.2018 - 06.2020
Marketing Executive
Cambridge Assessment Charity Dinner
02.2018 - 05.2018
Barista / Shop Manager
Journey Dot Com
11.2017 - 02.2018
Barista
Faucaulty of caffeine/ Replacement
11.2016 - 12.2017
Bachelor's Degree - Marketing and Management Innovation
Sunway University College
Similar Profiles
Sai Vanessa DelesSai Vanessa Deles
Barista at Alchemist Specialty CoffeeBarista at Alchemist Specialty Coffee
Marina YodaMarina Yoda
Barista at Jitter Bean Specialty CoffeeBarista at Jitter Bean Specialty Coffee
DANIEL KOFI AZIGODANIEL KOFI AZIGO
Waiter at Le Patchouli Specialty CoffeeWaiter at Le Patchouli Specialty Coffee