TAUFIK FIRDAUS BIN ALWEE
Security Operation Specialist
Johor Bahru,Johor
Summary
Experienced Security Executives with 13 years of expertise in protecting diverse environments, including hotels, data centers, and international schools. Proven track record in developing and implementing comprehensive security strategies that mitigate risks and ensure the safety of guests, staff, and sensitive information. Skilled in crisis management, incident response, and training security personnel, fostering a proactive security culture. Strong communicator with a collaborative approach, adept at working with local law enforcement and stakeholders to enhance security measures. Committed to leveraging advanced technologies and best practices to optimize security operations across multiple sectors.
Overview
11
11
years of professional experience
Work History
SECURITY OPERATION SPECIALIST
Convergint Embedded At Bytedance
10.2023 - Current
- System Monitoring: Continuously monitor CCTV feeds and access control systems to detect and respond to security incidents.
- Incident Response: Respond promptly to alarms and security breaches, conducting investigations and preparing detailed reports.
- System Maintenance: Oversee the installation, configuration, and maintenance of security systems, ensuring optimal performance.
- Access Control Management: Administer user access rights and manage security credentials in the Lenel system.
- Risk Assessment: Conduct regular risk assessments and vulnerability analyses to identify security gaps and recommend improvements.
- EHS Compliance: Ensure all security operations comply with EHS regulations and standards. Participate in EHS audits and implement corrective actions as necessary.
- Training and Support: Train staff on security protocols, emergency procedures, EHS practices, and the proper use of security systems.
- Policy Development: Assist in developing and implementing security and EHS policies and procedures in compliance with regulatory standards.
- Collaboration: Work closely with law enforcement, emergency services, and EHS teams to coordinate security and safety efforts.
- Documentation: Maintain accurate records of security incidents, system maintenance, EHS compliance activities, and training.
CHIEF SECURITY OFFICER
GoodHope Hotel
05.2021 - 10.2023
- Security Strategy Development: Create and implement a security strategy that aligns with the hotel’s objectives and enhances guest safety.
- Risk Assessment: Conduct regular risk assessments to identify vulnerabilities and develop strategies to mitigate potential security threats.
- Policy and Procedure Oversight: Establish and enforce security policies, procedures, and standards in accordance with industry regulations and best practices.
- Team Leadership: Manage and supervise the security team, providing training, guidance, and performance evaluations.
- Incident Management: Lead responses to security incidents, ensuring thorough investigations and documentation, and coordinating with local law enforcement as needed.
- Guest and Staff Safety: Implement initiatives to promote a safe environment for both guests and staff, including emergency preparedness and response plans.
- Collaboration: Work closely with hotel management, operations, and other departments to integrate security measures into daily operations.
- Budget Management: Develop and manage the security budget, ensuring cost-effective allocation of resources for security operations.
- Training and Awareness: Design and conduct training programs for staff on security protocols, emergency response, and guest safety practices.
- Technology Integration: Evaluate and implement security technologies (e.g., surveillance systems, access control) to enhance hotel security.
TEAM LEADER
Raffles American International School
05.2018 - 04.2021
- Security Operations Management: Lead and manage the security team to ensure effective surveillance, access control, and incident response within the school premises.
- Risk Assessment: Conduct regular risk assessments to identify potential security threats and vulnerabilities, implementing measures to mitigate risks.
- Policy Development: Develop and enforce security policies and procedures in compliance with local regulations and international standards for educational institutions.
- Incident Response: Oversee the response to security incidents, including investigations and reporting, while ensuring a timely and effective resolution.
- Training and Development: Provide training for security staff and school personnel on emergency response procedures, conflict resolution, and safety protocols.
- Collaboration: Work closely with school administration, local law enforcement, and emergency services to coordinate security measures and emergency plans.
- Emergency Preparedness: Develop and implement emergency preparedness plans, including drills for various scenarios (e.g., fire, lockdown, evacuation).
ASSISTANT SECURITY MANAGER
11@Century Hotel
05.2013 - 09.2017
- Security Operations Oversight: Assist in managing daily security operations, including monitoring CCTV, conducting patrols, and ensuring proper access control.
- Incident Response: Support the response to security incidents, documenting occurrences and collaborating with local authorities as needed.
- Training and Development: Assist in training security staff and hotel personnel on emergency procedures, conflict resolution, and safety protocols.
- Policy Enforcement: Help enforce security policies and procedures to ensure compliance with hotel standards and local regulations.
- Risk Assessment: Participate in risk assessments and vulnerability analyses to identify potential security threats and recommend improvements.
- Guest Relations: Address guest concerns related to safety and security, providing excellent customer service and support.
- Team Leadership: Supervise and mentor security staff, promoting a positive and professional work environment.
- Reporting and Documentation: Maintain accurate records of security incidents, staff training, and equipment maintenance.
- Emergency Preparedness: Assist in developing and implementing emergency response plans and conducting drills.
Education
Diploma - Information Technology
SAL Group Of College
01.2000
SPMV -
Sekolah Menengah Vokasional Perdagangan Johor
01.1995
Skills
- Data center security
- Workforce Planning
- Incident Management
- Scheduling Coordination
- Operational Efficiency
- Guest Assistance
- Surveillance monitoring
- Incident Reporting
- Access Control
- Fire Safety Knowledge
- Threat Assessment
- Policy Enforcement
Personal Information
Date of Birth: 12/01/78
References
- Kala Devi, Duty Manager, +6 016 442 7147
- Hanafi Salam, Resort Manager, +6 019 387 6176
- Sivanesh, Security Manager, +6 012 444 4527
- Katty, Sales Executive, +6 019 779 9467
Certification
- LENEL
- AVIGILON
- FIRST RESPONDER
Timeline
SECURITY OPERATION SPECIALIST
Convergint Embedded At Bytedance
10.2023 - Current
CHIEF SECURITY OFFICER
GoodHope Hotel
05.2021 - 10.2023
TEAM LEADER
Raffles American International School
05.2018 - 04.2021
ASSISTANT SECURITY MANAGER
11@Century Hotel
05.2013 - 09.2017
SPMV -
Sekolah Menengah Vokasional Perdagangan Johor
Diploma - Information Technology
SAL Group Of College
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