Taqif Bukhari
Shift Manager
Kuala Lumpur,Wilayah Persekutuan Kuala Lumpur
Summary
As a Shift Manager at Berjaya Starbucks Coffee Company, I excelled in fostering a positive environment and spearheading team building, directly enhancing customer satisfaction. My adeptness in inventory control and schedule management minimized waste by maintaining optimal stock levels, showcasing my ability to balance meticulous accuracy with impactful leadership.
Overview
7
7
years of professional experience
Work History
Shift Manager
Berjaya Starbucks Coffee Company
05.2022 - Current
- Promoted a positive work environment through open communication and constructive feedback.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
Full Time Barista
Berjaya Starbucks Coffee Company
01.2018 - 04.2022
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
Education
SPM -
SMK ST THOMAS
Kuantan2017
Skills
Training and mentoring
Accomplishments
Coffee masters certification
Timeline
Shift Manager
Berjaya Starbucks Coffee Company
05.2022 - Current
Full Time Barista
Berjaya Starbucks Coffee Company
01.2018 - 04.2022
SPM -
SMK ST THOMAS
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