Microsoft Office
Tan Zhe Peng
Accounting and Banking Finance
Johor Bahru
Summary
Hardworking employee enthusiastic about learning the business administration field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
3
3
Languages
Work History
Printcept Services
Admin Assistant
2019.09 - 2023.12
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Reached out to customers via telephone, email, and in-person inquiries.
- Kept meticulous client notes and updated account information in company databases.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
Gao Feng Engineering Sdn Bhd
Admin Assistant
2017.02 - 2019.07
- Responded to inquiries from callers seeking information.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Preparing quotations, invoices, and other documents.
- Scheduled date for delivery and installation.
- Scheduled office meetings and client appointments for staff teams.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Education
Bachelor of Business (Major in Accounting) - 3+0in With Victoria University,Melbourne,Australia
Victoria University - Sunway College Johor Bahru
3, Jalan Austin Heights Utama, Taman Mount Austin 2021.07 - 2023.11
Diploma - Business Administration
Sunway College Johor Bahru
3, Jalan Austin Heights Utama, Taman Mount Austin 2019.04 - 2021.07
Sijil Pelajaran Malaysia (SPM) -
SMK Taman Mount Austin
Jalan Mutiara Emas 4/19, Taman Mount Austin 2014.01 - 2018.11
Skills
Problem Solving
Software
Myob
Adobe Illustrator
HandyInvoices
Timeline
Bachelor of Business (Major in Accounting) - 3+0in With Victoria University,Melbourne,Australia
Victoria University - Sunway College Johor Bahru
2021.07 - 2023.11
Printcept Services
Admin Assistant
2019.09 - 2023.12
Diploma - Business Administration
Sunway College Johor Bahru
2019.04 - 2021.07
Gao Feng Engineering Sdn Bhd
Admin Assistant
2017.02 - 2019.07
Sijil Pelajaran Malaysia (SPM) -
SMK Taman Mount Austin
2014.01 - 2018.11
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