Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Tan Yi Xuan Ivy

Tan Yi Xuan Ivy

Seremban

Summary

Experienced worker offering expertise in customer service, and file management.

Overview

1
1
year of professional experience

Work History

Telemarketer

Homecity Seremban
  • Followed up with customers to solicit further sales.
  • Managed over 100 cold calls daily . to generated new leads through targeted cold calling efforts
  • Roadshow

Office Assistant

Chung Hua High School
05.2023 - 03.2024
  • Maintained and updated office records, both digital and physical.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Answering phone from parents or others department

Fulltime Admin and Part Time Insurance Agent

Great Eastern Agency
10.2022 - 02.2023
  • Manage paperwork
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Roadside booth for making survey to increase company's client base

Education

Bachelor of Arts - Chinese Studies

Xiamen University Malaysia
Sepang, Selangor, Malaysia
04.2001 -

Skills

Customer Service

Scripted calls

Data Entry

Sales Techniques

Customer Engagement

Email and Telephone Etiquette

Languages

Chinese (Mandarin)
Native language
Malay
Intermediate
B1
English
Intermediate
B1
Hokkien
Upper intermediate
B2

Timeline

Office Assistant

Chung Hua High School
05.2023 - 03.2024

Fulltime Admin and Part Time Insurance Agent

Great Eastern Agency
10.2022 - 02.2023

Bachelor of Arts - Chinese Studies

Xiamen University Malaysia
04.2001 -

Telemarketer

Homecity Seremban

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Tan Yi Xuan Ivy