Summary
Overview
Work History
Education
Skills
Software
Timeline
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Tanner Chew Chee Chow

Tanner Chew Chee Chow

Wealth Planner
Bayan Lepas, Penang,07

Summary

Proven Insurance Agent at Prudential Assurance Berhad, adept in client relations and policy knowledge, I excel in expanding client bases through effective leads prospecting and negotiation. Leveraging customer service excellence and problem-solving skills, I significantly enhance client satisfaction and retention. Achieved through personalized insurance solutions and efficient claims processing, my approach ensures superior service delivery.

Overview

10
10
years of professional experience
4
4
Languages

Work History

Insurance Agent

Prudential Assurance Berhad
07.2017 - Current
  • Maintained high standards of customer service by building relationships with clients.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Expanded client base by actively prospecting for new business opportunities and generating referrals.
  • Investigated and processed claims swiftly to keep customers satisfied.
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.

Medical Records File Clerk

Gleneagles Penang
12.2014 - 06.2017
  • Uploaded physician progress notes, history, and physicals into electronic medical records.
  • Maintained patient confidence by keeping patient records information confidential.
  • Participated in ongoing training sessions to stay current on industry best practices and new technologies related to medical records management.
  • Facilitated smooth communication between departments with timely distribution of requested medical records.
  • Pulled patient charts for physicians to prepare physicians for appointments.
  • Collaborated with other file clerks to maintain organization and cleanliness within the medical records department.
  • Performed routine quality checks on stored files to identify any missing documentation or inaccuracies requiring correction.

Education

SPM - Art, Science

SMK HAMID KHAN
Pulau Pinang
12.2014

Skills

  • Customer Service
  • Customer follow-up
  • Client Relations
  • Leads Prospecting
  • Policy Renewals
  • Policy Knowledge
  • Quotes and sales
  • Upselling
  • Client needs analysis
  • Negotiation
  • Problem-Solving
  • Client Prospecting

Software

Excel

Raise

Canva

Timeline

Insurance Agent

Prudential Assurance Berhad
07.2017 - Current

Medical Records File Clerk

Gleneagles Penang
12.2014 - 06.2017

SPM - Art, Science

SMK HAMID KHAN

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Tanner Chew Chee Chow Wealth Planner