TAN YING PENG
JOHOR BAHRU
Summary
Accomplished Accounts Administration Officer at SINOMOULD TECHNOLOGY SDN BHD, adept in enhancing financial processes and client relations. Leveraged expertise in Microsoft Excel and customer assistance to streamline operations, achieving significant improvements in efficiency and client satisfaction. Proven track record in optimizing financial reporting and fostering robust vendor relationships, demonstrating exceptional networking and invoice processing skills.
Overview
22
22
years of professional experience
Work History
Sales Agent
Forever Living Products International
01.2022 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of [Type] products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Informed customers of promotions to increase sales productivity and volume.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Accounts Administration Officer
SINOMOULD TECHNOLOGY SDN BHD
06.2010 - 11.2021
- Maintained strong vendor relationships through timely payments, effective communication, and proactive issue resolution.
- Increased efficiency in accounts receivable management by creating an organized system for tracking incoming payments and issuing timely reminders to clients.
- Facilitated smooth month-end closing procedures by preparing journal entries, reconciliations, and adjusting necessary balances.
- Supported audit preparations by organizing financial documents, ensuring proper record-keeping, and addressing auditor inquiries promptly.
- Ensured accurate and timely payroll processing with strict adherence to company policies and government regulations.
- Provided exceptional customer service when handling billing inquiries from clients, resulting in increased satisfaction rates among account holders.
- Assisted in the implementation of new accounting software solutions to improve overall department productivity levels while reducing manual tasks prone to errors.
- Improved cash flow management by closely monitoring outstanding invoices and implementing prompt collection strategies.
- Enhanced financial reporting accuracy by reconciling discrepancies in accounting records and diligently reviewing financial statements.
- Optimized tax filing processes by maintaining up-to-date knowledge of regulatory changes and coordinating with external tax consultants as needed.
- Enhanced internal controls by recommending improvements to existing policies, procedures, and documentation protocols within the Accounts Administration department.
- Streamlined accounts payable processes by implementing efficient document management and payment tracking systems.
Accounts-administrator
SYS MOTOR SDN BHD
01.2003 - 05.2010
- Maintained accurate records of all transactions, ensuring compliance with company guidelines and local regulations.
- Assisted in budget preparation, providing accurate account balances and expense projections.
- Developed effective relationships with key stakeholders, including clients, vendors, bankers, auditors, improving communication flow within the organization.
- Collaborated with other departments to resolve accounting discrepancies and maintain a cohesive financial environment.
- Simplified month-end closing process by creating detailed reconciliation reports for management review.
- Optimized the general ledger system for increased transparency into business operations.
- Monitored fixed asset inventory to ensure proper asset tracking, depreciation calculations, and disposal procedures were followed accurately.
- Supported annual audit activities, providing documentation and clarification as needed for auditors'' inquiries.
- Streamlined payroll processing with meticulous timesheet verification, ensuring employees received accurate compensation on time.
- Ensured timely financial reporting through diligent data entry and reconciliation efforts.
Education
No Degree - Accounting
SPM
Labis, Johor, Malaysia12-2002
Skills
- Client relations
- Customer assistance
- Networking
- Bank reconciliation
- Invoice processing
- Bill payment and recordkeeping
- Microsoft Excel
- Microsoft office
Languages
English
Limited Working
Chinese (Mandarin)
Full Professional
Malay
Professional Working
Chinese (Cantonese)
Professional Working
Timeline
Sales Agent
Forever Living Products International
01.2022 - Current
Accounts Administration Officer
SINOMOULD TECHNOLOGY SDN BHD
06.2010 - 11.2021
Accounts-administrator
SYS MOTOR SDN BHD
01.2003 - 05.2010
No Degree - Accounting
SPM
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