TAN TZE SEANG
Senior DC Engineer
Singapore
Summary
Data center engineer specializing setup center center and maintaining over 10,000 servers. Hand on setup servers from unbox to the cloud including maintaining, disposal, RMA on the hardware parts and data bearing device to fulfill ISO and audit.
Overview
9
9
years of professional experience
Work History
Freelance DC Smart Hand
B-612
06.2022 - Current
- Plugging in a console port for remote management
- Moving, installing or securing cable(s) or internal cross-connects
- Swapping pre-labelled, pre-ejected, removable media
- Replacing or verifying connectivity integrity of cross-connections
- Adding, removing or verifying a demarcation label
- Performing physical loopback for the telecommunication circuits
- Troubleshooting equipment with assistance
- Taking inventory or taking digital pictures of equipment/ allocated rack space within the data centre
- Labelling equipment and cable connections
- Assisting with physical installation, relocation or movement of equipment
- Shipping and handling of RMA equipment
- Providing support for logistics services
- Coordinating and arranging a temporary storage placement
- Installing, replacing/removing any equipment components that are hot-swappable and/or highly modular in design eg.router/switch, internal module or card, disk drive or memory
- Installing or swapping pre-configured equipment or components
- Performing diagnostic and signal testing on circuits using diagnostic equipment
- Replacement for device part after fault identified
- Assisting with audit documentation and onsite auditing
Data Center Engineer
TEKsystems( ZT systems)
05.2022 - Current
- As repair engineer and deployment project engineer
- Deployment full rack system at client site
- Running hardware diagnostics and replacing failing parts in a timely manner
- Collaborating with software and network engineering teams on cybersecurity and network efficiency
- Upgrading internal system components, including CPUs, memory, hard drives, and network cables
- Shipping and handling of RMA equipment
Site Engineer
EPS ( Client: NCS)
10.2013 - 9 2015
- System Engineer under NCS Engineering department maintaining flight information display system (FIDS) system to serve more than 10 million passengers in Changi Airport terminal 3
- Managed servers, RHEL OS , flight display application, High availability (HA), and database to ensure system uptime is 99.5% monthly for smooth service deliver to customer
- Ensure RHEL health, security and patch is up to date
- Post of System Engineer maintaining Automated Trolley Management System(ATMS) to reduce at least 25% manpower on ground for frequent trolley top-up in Changi Airport terminal 1,2 and 3
- Liaise with vendor and found out root cause for issue to ensure zero to minimal interruption to operation/service on daily basis
- Ensure system availability of backend systems at least more than 99.5% every month
- MS Word, Excel and PDF used for reporting of system
- Create maintenance checklists and maintenance manual to ensure all maintenance standards are adhered on timely basis
- Create work instruction (WI) to ensure all work procedure for various tasks are standards perform.
Data Center Engineer
FORTURE(Client: ALIBABA)
08.2021 - 05.2022
- Work scope similar to Aryan
- Client request to change agency.
Data Center Engineer
ARYAN (CLIENT ALIBABA)
12.2019 - 07.2021
- Maintains and develops data-center-related requirements (physical, environmental, availability, security) for data-center-deployed solutions
- Maintaining over 10,000 servers and network devices among different DC sites
- Responsible for rack and stack of server builds, cable/ fiber patch management
- Knowledge for cooling(HVAC like crac/cray), fire alarm, power(single/three phase,ups,generator) in data center
- Troubleshoot any DC related equipment or facility
- Break fix on servers, Fault finding fiber circuit/dark fiber issue with fiber optic tester or OTDR
- Coordinate with project team and service provide vendor to conduct various test during early phase operation.(Heat load test, circuit breaker test.) Troubleshoot and identify faulty hardware in PXE RHEL by using ipmitool sel, or logs
- Train new employees, documents work, follows company work policies/SOP
- Respond for any emergency case such as power trip, fire alarm, water leak, etc and escalate or report to relevant party/personnel
- Resolved issues and escalated problems with knowledgeable support and quality service
- Properly handle data bearing device before hand over to asset
- Erase and format data before hand over to asset team for disposal purpose.
Data Center Engineer
E-solution(client Accenture)
05.2019 - 11.2019
- SOC Monitoring and escalation if any suspicious network activity
- Deployment the application patch and query the data for client
- Onsite hot-swap hardware replacement.eg psu and hdd/ssd replacement
- Patching for VMs windows OS update.
Data Center Engineer
Sciente (Client:Alibaba)
10.2016 - 09.2018
- As smart hand onsite helping company from loading bay to the cloud
- Deployment servers and switches
- Create access for vendor or visitor
- Hardware troubleshooting
- Network device configuration setting
- Asset management and disposal
- Data bearing device disposal, destroy and degauss
- Follow with project for each individual colo including add on sfp/lay and patch cross connect within data hall for client request
- Monitor health entire data hall.eg, power distribution, cooling
- Attend to facility incident matter within SLA.
Associate Engineer
NCS Communication Engineering Pte Ltd
10.2015 - 10.2016
- Job scope similar to EPS
- Assist for system migration terminal 1 including gather business requirement from client(CAG), UAT, fine tune for system performance
- Developing specifications for the project's needed equipment
- Eg, Hardware spec requirement and database performance eg IOPS and size of dump file
- Establishing field test methods and methods for monitoring the quality of those tests
- Liaise with client for disposal approval and process.
Education
Bachelor of Science -
CAMPBELL UNIVERSITY
Diploma - Science (Internet Technology)
Tunku Abdul Rahman College (TARC)
Skills
Computer Skills
Fast Learner
Problem Solving Skills
Microsoft Office
Decision Making
Flexibility and Adaptability
Languages
English
Malay
Mandarin
Timeline
Freelance DC Smart Hand
B-612
06.2022 - Current
Data Center Engineer
TEKsystems( ZT systems)
05.2022 - Current
Data Center Engineer
FORTURE(Client: ALIBABA)
08.2021 - 05.2022
Data Center Engineer
ARYAN (CLIENT ALIBABA)
12.2019 - 07.2021
Data Center Engineer
E-solution(client Accenture)
05.2019 - 11.2019
Data Center Engineer
Sciente (Client:Alibaba)
10.2016 - 09.2018
Associate Engineer
NCS Communication Engineering Pte Ltd
10.2015 - 10.2016
Site Engineer
EPS ( Client: NCS)
10.2013 - 9 2015
Bachelor of Science -
CAMPBELL UNIVERSITY
Diploma - Science (Internet Technology)
Tunku Abdul Rahman College (TARC)
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