Summary
Results-focused sales and marketing leader ambitious to drive substantial revenue and innovative promotional strategies continuous optimization to exceed expectations. Continuously seeks out opportunities in market gaps and customer trends.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Key Account Manager
SCI Ecommerce Malaysia Sdn Bhd
11.2023 - Current
- Managing Brands Suntory (SG) online channels
- Sale strategy planning
- Finalize campaign calendar
- Campaign planning
- Support department alignment (Marketing, CS, Designer & Finance)
E-commerce Assistant Manager
Transmarco Concepts Sdn Bhd
04.2023 - 10.2024
- Maintaining and updating product information, pricing, and images on e-commerce platforms, Developing and implementing digital marketing campaigns to drive traffic and sales, Monitoring and analyzing website and platform performance to identify areas for improvement, Manage e-commerce platforms such as Lazada, Zhopee, Zalora and Magento IP, Plan & propose promotional campaigns, Collaborating with the customer service team to ensure seamless customer experience.
E-commerce Executive
Synagie Sdn Bhd
03.2021 - 03.2023
- Management of brand online stores ELC ; Estee Lauder, Mac, Bobbi Brown, Shiseido and etc, Review the product listings are clear, complete / meet the standards, Keep track and review competitors promotion offers during campaign period and the layout of the store campaign page, Communicate with the operation teams to make sure that all the orders placed by the customers manage to ship on time, Manage the store contents and ensure the accounts health within the provided range, Responsible to ensure that the banners provided from the designer are uploaded accordingly during campaign period.
Junior Business Development Executive
Ninja Van Sdn Bhd
11.2020 - 02.2021
- Communicate with sales team to assist in order and data management
Education
Master of Science - Marketing
05.2018 - 05.2019
Bachelor of Arts - Management Ft Marketing
05.2015 - 05.2018
Associate of Arts - Business Studies
04.2015 - 05.2015
Skills
Microsoft Office
Sales
Business Development
E-Commerce
Account Management
Communications
Customer Service
Magento
Customer Experience
Client Relationship Building
Account Development
Team Collaboration
Languages
English
Malay
Mandarin
Timeline
Key Account Manager - SCI Ecommerce Malaysia Sdn Bhd
11.2023 - Current
E-commerce Assistant Manager - Transmarco Concepts Sdn Bhd
04.2023 - 10.2024
E-commerce Executive - Synagie Sdn Bhd
03.2021 - 03.2023
Junior Business Development Executive - Ninja Van Sdn Bhd
11.2020 - 02.2021
Queen Mary University of London - Master of Science, Marketing
05.2018 - 05.2019
University Of Westminster - Bachelor of Arts, Management Ft Marketing
05.2015 - 05.2018
Bellerbys College - Associate of Arts, Business Studies
04.2015 - 05.2015