Tan Shau Kang
Product Executive
Kajang, Selangor,10
Summary
Accomplished Product Executive with strengths in innovative promotional tactics and creative thinking for new product development and marketing. Managed team to develop, test, inspect and quality control products in fast-paced environment.
Overview
11
11
years of professional experience
3
3
Languages
Work History
Product Executive
SKYWORK AI PTE.LTD
10.2024 - 05.2025
- Improved product performance by conducting thorough market research and analyzing consumer trends.
- Developed new product features for enhanced user experience and increased customer satisfaction.
- Following up with clients or customers by live chat or email to check that they’re still satisfied with their purchases
- Troubleshooting common issues with products or services
Product Executive
ARK GAMES GLOBAL SDN. BHD
01.2014 - 09.2024
- Briefed content requirements to members of content team for strategic planning.
- Developed new product features for enhanced user experience and increased customer satisfaction.
- Improved product performance by conducting thorough market research and analyzing consumer trends.
- Negotiated contracts with vendors and suppliers, securing favorable terms for the company and minimizing costs.
- Successfully managed multiple projects in fast-paced environments through individual work and teamwork.
- Evaluated product performance against competitors, identifying areas for improvement and implementing changes to maintain a competitive edge.
- Provided quality customer service daily to build brand image.
Education
Information Technology
New Era University College
Kajang 04.2001 -
Skills
Product portfolio management
Event planning
Customer empathy
Problem-solving
Social media strategy
Multitasking
Computer proficiency
Self independent and fast leaner
Hardworking
Timeline
Product Executive
SKYWORK AI PTE.LTD
10.2024 - 05.2025
Product Executive
ARK GAMES GLOBAL SDN. BHD
01.2014 - 09.2024
Information Technology
New Era University College
04.2001 -